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Tag: Client Relations

3 Things That Our Favourite Dealerships Do

“In a dark place we find ourselves, and a little more knowledge lights our way.” You probably expected me to start off with the most popular Yoda quote, “Do or do not; there is no try” — but that’s not always true. We have plenty of dealers who try very hard to ‘do internet.’ But we also know...

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How to Help the Help Desk Help You

“A problem well put is half solved.” -John Dewey, American philosopher & psychologist When we get a request for help at support, the first thing we do is define the issue or problem. In this crucial step, the customer can be most helpful.

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