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Working at Strathcom is Never a Dull Moment!
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Work at Strathcom Media
As a growing online marketing agency (with the backing of a large group of companies), Strathcom Media is committed to providing the best products and services to our clients, and finding the right individuals to carry them out. As our experience and expertise in the field continue to grow, we’re constantly looking to add talented and motivated team members to our work family.
We believe it’s the unique and self-driven individuals here at Strathcom that make us stand out as a company—that’s why we hire for attitude and train for skills. If you’re someone with the right drive, willingness to learn, and down-to-earth personality, we’re more than happy to welcome you to the team!
If you are serious about turbo-charging your online marketing career, please apply online today. We’re always keeping our job listing up-to-date for you to find our most recent position openings, ranging from:
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Web designers & Graphic designers
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Software developers, & Web developers
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Pay-per-click analysts & Online advertising strategists
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Account managers & Online marketing managers
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Content writers & SEO strategists
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Plus more!
Even if you don’t see a position listed that fits your skill set, we are always looking to hire the best of the best. Please feel free to send a resume to jobs@strathcom.com.
We're Hiring
When Strathcom first started in 1997, we focused on solving a single problem: car dealers needed a better way to manage their inventory online and syndicate it to other websites. Traditional systems were cumbersome, slow, and frustrating, and we wanted to change that.
What began as our Easy-Loader vehicle management system evolved into a full set of tools to help dealerships better merchandise their inventory online. We now offer a complete set of solutions including online advertising, inventory syndication, and dealer websites.
What is the Inventory Team at Strathcom?
The Inventory team is still driven by that original problem. Car dealers today have more data sources than ever and we need to seamlessly combine them. UIs for managing inventory need to be easy yet powerful and have to work on any device. Every day, we process more than 500,000 vehicles and serve up 9 million photo requests. And we do all of this with a small and tight-knit team of developers.
If you join our team, you will have the opportunity to build out the Inventory Platform that drives our hundreds of dealer websites across Canada. We’re responsible for the whole stack from deeper services processing inventory feeds to building out the integrations to dealer websites.
Our team works with a high level of autonomy and is empowered to make changes to improve our products. If you want to make a change, go and do it.
In this role, you will:
- Collaborate across functions (designers, product managers, other software developers) to drive Inventory initiatives,
- Build fast, performant web applications that are simple to use for all site visitors,
- Drive the technology choices for our web application frontend - we are currently assessing different Javascript frameworks but are willing to think outside of the box,
- Maintain and extend our existing Inventory APIs (mostly Python) and website integrations (Wordpress),
- Leverage cutting edge tools including AWS, Docker, and Terraform and have the support to learn and teach new tech,
- Be open, give trust, and own your impact.
Our Wishlist for the Ideal Candidate
- 2+ years of industry experience building web applications
- Passion for delivering products end-to-end, from ideation through planning and scoping to implementation and experimental A/B testing
- Commitment to constant learning
- Experience with AWS and/or Docker is a plus
Benefits
- Competitive salary
- 3 weeks vacation
- Medical & dental insurance
- Life insurance and disability benefits
- Gym membership
- We trust you with significant flexibility on working hours and working from home
- Employee discounts on GoAuto products and services
Team Values
- Own Your Impact - take pride in quality work, celebrate wins, learn from failures
- Embrace Autonomy - developers brainstorm, design, and build all new features
- Openness - be open with praise and feedback, embrace open communication, give trust
- Constant Improvement - continuous growth of both our products and our developers
Apply Now!
For more information to apply for this opportunity, contact Ian Malcolm at imalcolm@strathcom.com
Strathcom is still growing, come grow with us! We’re the #1 provider of software solutions for Canadian automotive dealers, and we’re also a great company to work with, offering in-house training for your long-term career, as well as many advancement opportunities!
The Customer Support Representative position is a mid-level Customer Service position in the Technical industry of Automotive Digital Media. If you have Customer Service experience and Technical knowledge, then we’re looking for you! In a career with Strathcom Media, you’ll have the possibility of ‘leveling up’ into an Online Marketing Manager or Paid Search Analyst role!
As a full-time, bilingual Customer Support Representative, you’ll be receiving calls from and supporting our existing English and French clients. You’ll set up new dealer accounts for English and French-speaking customers, and help existing clients. If the following description is all you, then we want to hear from you!
What makes a Strathcom Customer Support Representative?-
Direct experience in Technical Customer Service, preferably also with automotive industry knowledge
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Have a desire to grow as a part of a team
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Eager to solve problems
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Able to provide prompt, courteous, and professional customer service
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Must be able to explain technical details to clients
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Demonstrate a high level of motivation and drive
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Have strong conflict-resolution skills
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Can write and speak French and English fluently
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Capable of fully understanding technical problems; creative and resourceful in troubleshooting them
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Able to log data using various software such as Salesforce.com
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Knowledgeable in the Microsoft Windows operating system
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Familiar with Microsoft Office (Excel/Word/Outlook)
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Proficient in internet-related applications including email and web browsers
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Provide Level-1 client support and issue resolution via telephone and email
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Anticipate possible upcoming issues and questions
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Provide support and guidance to clients on proprietary software solutions and applications over the phone, email and through a ticketing system
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Work collaboratively with other departments to complete customer requests
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Test and troubleshoot existing and new software features
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Full-Time work, Monday-Friday
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A competitive salary and benefits package
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Great company culture
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Varying projects, tasks
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Working alongside experienced staff across multiple departments
If you’ve reached this point, then let’s get you in for an interview! You’ll have a lot of fun with Strathcom, especially if you’ve got some mad foosball skills and love coffee.
Apply TodayDo you want to work for a leading digital marketing company in Edmonton?
Strathcom Media is a premier provider of technology and solutions in the automotive sector, and Google & Facebook’s largest automotive partners in the Canadian market.
We are on the hunt for an awesome individual who wants to grow their career in digital advertising. Strathcom is a great place to start your career in digital marketing and advertising, offering excellent pay and benefits, an amazing snack wall, and opportunities to learn and develop. Under this role, you will create, execute, monitor, and analyze multiple accounts in Google Analytics and Google AdWords, as well as in Facebook Advertising campaigns, while constantly staying up-to-date on the latest trends and practices for Search Engine Marketing (SEM).
Responsibilities:
- Analyze and interpret statistics for multiple accounts in Google Analytics and Google AdWords
- Support the Digital Advertising team in account performance reporting under tight deadlines
- Find ways to improve account performance based on goals, trends and key metrics
- Execute monthly optimizations following PPC best practices
- Write ad copy for Google advertising and Facebook advertising campaigns
- Support the Digital Advertising team through design, implementation and project management of Client PPC campaigns
- Create A/B test plans through Google Analytics
- Research and test new SEM practices
Soft Skills
- Strong analytical background/mind-set, passion for data, time management skills
- You have an attention to detail and can multi-task while facing deadlines
- Strong verbal and written communication skills.
- You have a keen interest in online marketing and the automotive industry.
Hard Skills:
- Proficiency in MS Excel required
- Understanding of Google G Suite of products
- Familiarity (beginner) with digital advertising platforms (Google Ads, Facebook Advertising etc.)
- Experience (beginner) in advertising analysis using analytical tools
Qualifications
- 2-3 years of working experience in digital marketing, marketing, analytics or similar skill-related role
- Interested in data-informed advertising
Passion for marketing, client relations, project management, and teamwork - Experience running digital advertising campaigns for clients
- Google Ads Certification (Search & Display), Google Analytics Certification
- Understanding of data visualization dashboard tools (Google Data Studio etc.)
- Experience analyzing and interpreting data in spreadsheets
- University of College degree in Marketing, Business, Statistics, Mathematics or a similar field is an asset
Benefits
- Competitive salary
- 3 weeks vacation
- Medical & dental insurance
- Life insurance and disability benefits
- Gym membership
- Employee investment program
Work type: Remote work and in-office
Apply Now!
Please send us a copy of your resume and cover to jobs@strathcom.com. Thank you and good luck!
