Google My Business

Google My BusinessThis week, Strathcom had the chance to tour Google’s new office in Waterloo as well as hear what Google has planned in the coming years by the head of Google Canada – Sam Sebastian – and also attend some training on Google products. As a Premier Google  Partner and the largest partner in the Canadian automotive space, we find this training invaluable. Getting information from the horse’s mouth allows us to keep our clients’ campaigns top performing, and gives us insight into new strategies we can use to progress them even further. Not to mention, we can ask about our clients’ pain points, and that brings me today’s blog topic: Google My Business.

Google My Business is not a product to be bought/sold, but it is a roadblock that all of our clients have to go through. Having a well maintained Google My Business account is vital for any business. People want to know where you are located, see photos of your business (show people that renovation you just invested $1,000,000 in, for example), what your phone number is, what time you open, what time you close etc., and Google is where they go to get this information; being a business owner, you want them to find, and you want it to be accurate. Most dealers have a Google My Business account, but it has sat dormant for a while. The information is wrong and no one knows the login to change it. Here are the steps to regain access to your existing Google My Business account so those potential customers out there can find you.

Step 1: Sign In To/Create Your Google Account.

Use the same email you think was used to originally create the account, if you don’t know, a general account should be used, not an individual employee’s personal account.

Google My Business - Sign In

 

Step 2: Search for Your Business.
Find your Google My Business account by clicking here and search your business name.

Google My Business - Search You Business

Step 3: Select Your Business or Add It.

Google My Business - Select Your Business

Step 4: Enter Your Business Details
Choose the “Car Dealer” category, fill out as much information as possible.

Google My Business - Enter Business Details

Step 5: Confirm Your Information

Step 6: Verify Your Business

This is where people usually get hung up. Google has a manual process for verifying your business. For most businesses, Google is important to customer acquisition. You can imagine how many shady business owners try to go after their competitors Google My Business account, so there is a way around this: Google will send a postcard to your business with a code on it to enter into your Google My Business account page. Make sure to let your receptionist know the card is coming so they don’t throw it out with the junk mail.

All your information is now complete and accurate and will be updated across all Google properties.

When we visit Google offices around North America for training or meetings, the mind set is always the same – if it’s the user’s problem, it’s our problem – and Strathcom shares that ideal. The dealerships that also share this logic will find far more success than those that don’t. So make your potential customers life easy, and action this blog. Someone is on Google right now looking for a car, will they find you?

What’s New in Waterloo? Google!

Google WaterlooWe were honored to be one of only 16 Google Partners invited to come and spend the day at Google’s latest and greatest office in Canada’s tech hub – Waterloo, Ontario.  This is one of the many perks that we get as a Premier Google Partner in Canada.  The day was packed with insightful speakers, great content, exclusive training, lots of food, and a tour.

If you were not aware, we are giving away 6 trips in September to this very same office where you will be treated to a similar experience – click here for details and to enter.  You will not be disappointed if you win!  

So what did we learn? A lot!  We are going to break this down into three additional posts.  One on Google’s brand new Expanded Text Ads, another on every business’s favorite source of frustration: Google My Business, and finally, one on What’s New with YouTube.  

A little about the newest Google office first.  It is in an incredible building that was built in 1918 and was actually a former rubber plant.  It houses approximately 500 Googlers with the capacity for about 500 more.  These engineers don’t work on Canadian specific projects either; they work on big ticket items like Gmail, Chrome and the Ads Infrastructure.  Like all Google offices that I have had the pleasure of visiting, it has wicked food at the main cafeteria, mini cafe’s on all floors, a cyborg moose (what’s more Canadian tech?) a gym with a climbing wall, nap pods and a whole lot more.

Google Waterloo - CafeteriaGoogle Waterloo - Cafeteria                    Google Waterloo - Cafeteria

What did we learn? For this post I am going to focus on two speakers, the individual posts will take care of the rest.  First up was Ben Wood, Director of Channel Sales Americas.  Ben spoke about how Google focuses on the ‘whole problem’ and works from that perspective.  If someone using Google can’t spell, it’s a Google problem.  If the internet is not fast enough, it’s Google’s problem.  This type of thinking has lead to great developments like Google Suggest (you know when Google suggests searches before you are done typing) and Google Chrome, a way faster and way better internet browser than what was available.  Further to looking at the whole problem, he spoke about 10X and moon shots – essentially the big, big wins that will transform your business, maybe even your industry.  Google considers these types or products over small iteration.  This is how we get self-driving cars, contact lenses to measure insulin levels for diabetics, and project Loon (balloon powered internet for the remote parts of the world).

Google WaterlooAfter Ben we heard from Sam Sebastian, Managing Director of Google Canada, or the big boss.  Sam provided us with an unbiased look at what Google is trying to accomplish in Canada – mainly diversify away from search advertising.  He spoke candidly about ad blocking and that one solution will be for Google and Premier Partners like us to build better ads.  One comment that he made was that in 10-15 years every business will be a software business.  He provided examples from big banks and agencies and how software is starting to be at the core of all we do.  Whether he is right or wrong, I am going to learn how to code.  The last concept he shared that really resonated with me was about Yahoo’s sale to Verizon for ~$4.8B.  Yahoo was valued at more than $100B at its peak in 2000.  What happened to the other $95B?  No one knows exactly, but it is this type of event that constantly reminds him (and perhaps it should all of us) that we need to be a little bit paranoid about the next start up.  It is this paranoia that needs to drive us to hit our 10X goals that Ben outlined, to stay in business and not lose 95% of our value.

Overall it was a great day and it is always an honor to be invited to such an exclusive event.  For more information on the day and all the training we received, check out our three other blogs on the event:   Expanded Text Ads, Google My Business, and  What’s New with YouTube.

Thanks,

Duncan Cochrane

Win A Trip to Google’s Newest & Coolest HQ!

golden ticket google

We have all heard the rumors about the perks of working at Google. Thanks to movies like The Internship and shows like HBO’s Silicon Valley, the curiosity surrounding the inner-workings of Google are reminiscent of Willy Wonka’s Chocolate Factory. If you have always wanted to get a firsthand look at working for the Search Engine giant, great news: Strathcom Media has your Golden Ticket to Google!

We are giving away 6 all-expenses-paid trips to Toronto and Waterloo! Strathcom and Google will pay for everything, you’ll be our VIP.

  • golden ticket googleWe’ll fly you to Toronto for one of our Google Breakfasts at Google HQ
  • We’ll transport you to Waterloo for a tour of Google’s newest & coolest HQ
  • We’ll look after all of your accommodations & meals
  • We’ll also set you up with a swag bag packed full of all kinds of Google and Strathcom merchandise
  • You’ll also get One on One Time with a Google-Certified team member

 

Google’s Kitchener-Waterloo location opened in January of this year and – according to one of our Google reps – is the coolest location they have opened yet! The trip is September 21-23, and the contest is running until the end of August. Enter Now! And for access to more opportunities like this one, subscribe to our newsletter!

golden ticket google