Why Strathcom Has “The Power to Surprise” for Kia Dealers

kia lineupThinking about switching current website providers?  Looking for a solution to help with your online presence?  Kia is committed to providing their customers with high-quality vehicles and is committed to making ownership a satisfying experience.  Strathcom is also in the business of providing a great experience for users shopping online.

So why choose Strathcom to build and maintain your Kia website?  Here are a few reasons why – just like Kia – Strathcom has “The Power to Surprise”:

Kia Compliant Websites 

  • From having the correct fonts, colours and logos, we work closely with Kia to ensure all of our sites meet Kia’s standards.

24/7 Online Chat

  • With the changes to Kia’s website standards, all sites should include an online chat. We work closely with CarChat24 to provide Kia dealers a 24/7 online chat solution that is monitored by actual people, and not robots.

Incentives

  • Present the monthly cash, finance and lease incentives right on your vehicle description page.

Responsive Design

  • We will make your website look good on all devices and screen sizes.

Brand Standards for Online Advertising

  • As a Google Partner we work closely with Google to create high quality AdWords campaigns to generate you more clicks and leads. We will also submit all of your co-op claims!

Syndication Services

  • We currently syndicate to over 70 destinations like Kijiji, and Trader. We make sure your inventory gets in front of the right people.

On top of all of these kick ass features, we also offer Blog Services, Ongoing SEO, and Google Certified Representatives that will help take care of the ever changing online landscape.  We also offer technologies like Personalization, Geofencing, Silent Salesman, Notepad, and more.

Let us be your one-stop-shop for all things Kia. Contact us today to find out more, or subscribe to our newsletter!

kia sportage

7 FREE Google Tools to Start Taking Advantage Of

website performance

Did you know that Google has several FREE tools that they have made available to all users to see how they are performing online?  Here are 7 of the best to help you be more effective online:

  1. Google Analytics: Probably one of the most powerful Google tools that you can use, and if you don’t have it on your website, you should. You can learn so much about your customers as well as track the success of your website.
    https://analytics.google.com/
  2. Structured Data Tool: This is Google’s tool for validating schema.org, microformats and other structured data. It handles HTML, marked up with microdata, RDFa, RDFA light and JSON-LD, by direct input or by fetching an existing URL. Translation? This tool separates the boys from the men in the SEO world and determines if your site is labeled properly for easy Search Engine Indexing.
    https://search.google.com/structured-data/testing-tool/u/0/
  3. Google PageSpeed Insights: Simply type in your website’s URL, and see how fast your business site is working on desktop & mobile. The higher the score the better, but generally aiming for a 70 on desktop and a 50 on mobile are a good starting points.  Fast and optimized pages’ lead to higher customer engagement, retention and leads.  Pagespeed Insights help you identify performance best practices that can be applied to your site.
    https://developers.google.com/speed/pagespeed/insights/
  4. Search Console: Another free tool that helps you understand what’s going on with your website. This is the primary mechanism for Google bots to communicate with webmasters.  This will help you identify issues with your site, such as having broken links or dead pages.  It can even let you know if your site has been infected with malware.
    https://www.google.com/webmasters/tools/
  5. Mobile Friendly Tool: In April, Google announced mobile-friendly ranking labels which boosted qualifying sites to the top of the page. Wondering how your site fares after this Mobilegeddon? Check it out.  This tool will simply give you a pass or fail grade – your site is either mobile friendly or it’s not.  Since the average person in North America checks their phone 150 times per day – mobile-friendly websites are the new entry fee to play in the industry.
    https://www.google.ca/webmasters/tools/mobile-friendly/
  6. Google Trends: Trends is a cool tool that shows how often a particular search-term is entered relative to the total search-volume across various regions of the world, and in various languages. This is a goldmine for blog topics, social media posts and to keep an eye on your brands relevancy.  “Google Hot Trends” is an additional Google Trends which displays the top 20 fastest rising searches of the past hour in the United States.
    https://www.google.ca/trends/
  1. Google Alerts: Use this tool to monitor the presence of your businesses mentions online. Google emails you when new web pages are published that are relevant to the alert you entered. It will not catch every single page, but it does catch a good chunk of them, especially the ones from authoritative websites. Track your brand name, your competitors and your leadership team or sales staff.
    https://www.google.ca/alerts
  2. Test My Site: Similar to the PageSpeed Insights and Mobile-Friendly tool, Test My Site is an easier tool to help understand how your business is performing online.                                                                                                          https://testmysite.thinkwithgoogle.com/

If you have any questions about any of the above tools, please do not hesitate to reach out to one of our Google Certified Representatives!

And for more tips & tricks like these, sign up for our newsletter!

Dealer Website Traffic – Calculating Goal Values

A common question we get about dealer website performance is calculating a value for form leads on a dealer’s website.  Google Analytics has some great features built in to handle this for you.  Goal Values under the Conversions menu helps measure performance for a specific goal on the website, and in the case of every dealer we talk to, it always comes back to Leads.

Goal Values are a monetary measure of what a lead is worth to you.  You put in a value to define what each lead is worth based on the revenue (or gross) of the transaction associated with that goal.  In the case of Car Dealers, we usually base this off of the Front and Back gross of the vehicle sold from that lead on average.

Let’s say a GM Dealer in Saskatoon averages $1500 Front and $1500 Back on all his cars sold.  The Average Value of a goal is $3000.  You could use this number to say that every lead is worth $3000, but that would imply you close every lead from your website (and if you have a 100% closing rate online, I would love to chat with you).  Taking it one step further, if you know your closing ratio online, you divide that number into $3000.  So if you close 15% of your online leads (NADA industry average from 2010), your Goal Value would be $3000*.15, which equals $450.

Using $450 as a Goal Value for this dealership is a good benchmark to determine what leads from your website are worth to you in real dollars.  So every time a lead goes unanswered, you are throwing away $450.  Tell your sales team that and you will see an immediate increase in lead responses.

Thinking further along these lines, if you can increase your online closing rate from 15% to 25%, your goal value is that much higher ($3000*.25 = $750 per lead).

Our dealer Training program, TOAST, speaks to how you can increase your online closing ratio just by being dilligent in your online efforts.  Drop us a line to see how we can help you drive more sales.