Geo-Fencing vs Geo-targeting

geo-conquestingThe terms Geo-Fencing and Geo-targeting, are increasingly being used, but are not clearly being explained and differentiated. We decided to shed some light on these two similar, but distinct terms.

Definition of Website Geo-Fencing
Geo-Fencing is essentially a virtual perimeter that you can draw around any location on a map to deliver dynamic content to visitors – it is a form of website personalization.

Great! So, Geo-Fencing = personalization. So, what does this mean for dealers? This means that dealerships can generate personalized content in real time based on where their visitors’ IP addresses are registered. Since we know where your visitors are physically located, we can leverage this information to provide visitors with personalized videos, photos, text, and calls-to-action that are relevant to them. This will ultimately provide your buyers much more value from their visit.

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Should You Use Responsive Ads?

In addition to Expanded Text Ads (ETA’s) Google has also recently released Responsive Ads – are they right for your business?

Depending on the website, you can feature different combinations of your Responsive Ads. A short headline with the description, a long headline and a description, or a short/long headline. All this means is that your ad will have more opportunities to reach your target audience while they spend their time online. Note that long headlines and description lines are 90 characters, while the short headline is 25 characters. They also allow for branding, since Google allows you to upload a logo and an image.

Increase your brand's awareness by including your logo

One concept to think about when using responsive ads is the number of characters you use in the headlines and the description lines. The possible combinations would mean that your ad will take on ad spots where your ad would make no sense without a concise message in the headlines. Additionally, because of the lack of control (i.e. telling Google an ad can only show if the description line shows), Google might feature your description but only half of it – due to the size of the ad. In other words: don’t say more than you need to!

Another point is that Google can’t show you previews for every type of ad , so the creative you come up with might not meet your expectations on different websites. It all heavily depends on where the ads are shown. I suggest controlling this by finding strong performing placements/websites where they show and excluding mobile apps at the campaign level.

Consider how to target the mobile market

At the end of the day, you should take advantage of responsive ads since they offer more than Google Text Ads. However, like anything else in an AdWords account, monitor them closely. You can let Google find strong performing websites, but rein in control right away when you find them. Don’t let these responsive ads run rampant! As soon as performance dips for an extended period of time let Google find better performing websites or change your creative and repeat the process.

Car Parts & Service: The Auction Your Dealership Is Missing Out On

The hard truth: winter is coming. And with winter, comes white walkers snow and ice that require consumers to switch from their summer to winter tires. Car parts and services search queries happen year round, but many queries see huge seasonal peaks that your dealership should be capitalizing on.  With the looming seasonal change upon us, is your dealership ready to face the long night?

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Why You Can’t Afford to Skip YouTube

YouTube has about 16.6 million unique users in Canada; if you are not advertising your dealership on YouTube, you are leaving out this audience and these potential customers. Here’s why you shouldn’t skip YouTube.

Before you get into the reasons why YouTube is absent from your marketing portfolio, let me tell you that recent studies have shown that viewers retain 95% of information from video ads as opposed to just 10% from text ads. With advertisers being charged only when users watch their videos, YouTube is one of the most effective and cost-efficient channels to market your business and yet, surprisingly, is also one of the most underused channels in the automotive industry!

Users aren’t just watching videos, they’re also being impacted by them. About 70% of car shoppers say that YouTube influences their purchase decisions. YouTube lets dealerships reach new visitors who are not only interested in their business, but also eager to take action. With call-to-actions on video ads, YouTube also allows potential customers to connect with dealers to begin their car-buying experience. Studies show that 49% of vehicle shoppers who watch a YouTube video ad end up visiting a dealership.

Don't Skip YouTube
Don’t Skip YouTube

YouTube also allows dealers to remarket to specific audiences. This audience might include users who interacted with your ads and are much more likely to be receptive to additional brand messages. Remarketing can reach users who have already shown interest in your dealership and bring them to your website. By letting you reach your most valuable customers, this can lower your cost per acquisitions. And yes, we just touched on one of the reasons that should make YouTube very attractive to your dealership. It is highly cost-effective, costing you only pennies to get your message in front of interested buyers.

Google researchers found that 92% of vehicle consumers visit YouTube every month. With an eager and interested audience like that just waiting to be engaged by compelling offers and enticing visual messages, there are more than 16.6 million reasons why you should be advertising on the world’s second-largest search engine.

Start building an effective YouTube campaign with Strathcom Media today! Call our team at 1-888-914-1444.

Automotive Marketing: 4 Strategies to Drive Leads on Mobile

The shift to mobile is happening and there is no doubt that consumers are making most of their purchasing decisions based on searches from their mobile device. According to a U.S. study, 4 out of 5 car shoppers use their phones in the purchasing process, and 63% of shoppers are still shopping on mobile while at a dealership. With 86% of consumer research being done online, how does your dealership stand out in a mobile-driven world? Here are some mobile-driven strategies to help your dealership win mobile moments.mobile

1.    Calls are the Most Important Conversions

Before shoppers visit a dealership in-person, they’re likely going to make a phone call instead of using email, chat, text, or social media. 60% of car shoppers would use a “call” button if it were available in a search ad. Call extensions should be a standard feature to your mobile ads, but making sure your call extensions are running during your operating hours, and are tracking Call Forwarding numbers will drive your dealership phone leads.

Optimizing your mobile site to allow phone calls can also increase your dealership’s mobile performance. If you are only tracking form completions from your mobile site, you could be missing half of your website conversions.

2.    Target Automotive Keyword Trends with Mobile Ads

Thanks to search term reports, marketers have easy access to the search terms that are rising in the mobile landscape. Since 2015, there have been two keyword trends that are increasing in popularity in mobile auctions:

  1. Price Searches: more shoppers are searching for the prices of their vehicle of interest on mobile. By targeting “MSRP” and price keywords, you can help shoppers make quick decisions regarding the vehicle they’d like to purchase.
  2. Near Me Searches: 80% of searches for “car dealership near me” were made on mobile. By enabling location extensions, you can appear on the top results for shoppers looking for the nearest location to them.

3.    Target On-the-Lot Shoppers

Shoppers carry their mobile phones everywhere they go. Even once a shopper arrives at the lot, they are still comparing price and inventory with other local dealerships. Here are the strategies you should use to target on-the-lot shoppers:

  • Run geotargeted ads for your dealership, and your competitors
  • Use ad copy emphasizing savings and inventory
  • Include call extensions so customers can quickly connect with your team

4.    The Power of Facebook

Canadians spend one out of every four minutes of their time spent on mobile surfing Facebook and Instagram. Facebook is effective in the consideration phase of the customer journey since targeting includes options such as vehicles of interest, current vehicle, life events, and many more. Utilize Facebook ad formats and targeting to reach your customers where they are the most.

Mobile marketing can provide your dealership with plenty of strategies to drive sales offline. Don’t let your dealership fall behind on the shift and contact the experts at Strathcom Media at 1 (888) 914-1444.

Facebook Is A Must-Have Advertising Platform

In March 2016, Google came out with a case study that highlights how the modern car buying process predominantly involves digital interactions, 71% of which occurred on mobile devices. In November 2015 they stated that 1 in 4 car buyers turned to mobile every day to do research on vehicles prior to purchasing. Google’s 5 big moments should be something all digital marketers think about, which is why I think Facebook is an advertising platform that will strengthen any marketing efforts if executed properly.

Facebook advertising can help you generate more credible leads.Facebook has over 1.65 billion monthly Facebook users1 and that number grows each year. On average, users spend approximately 20 minutes on each Facebook session2. In Canada, about 21 million people are on Facebook and about 16 million of those users are on Facebook every day. Just the sheer amount of daily users should be enough to consider advertising on Facebook, and we haven’t even gone into the features and tools that help you get more leads and engage potential and past customers. Not to mention, you’ve probably heard more than once that everyone is always on their phone. Well, 1 out of every 4 minutes spent on mobile is spent on Facebook and/or Instagram.

Connect with potential customers via Facebook and InstagramIf you want to compete and get ahead of your competitors you should be where people spend their time – Facebook. Not only will people be familiar with your brand, but the people who are truly interested in purchasing will interact with you on Facebook. How, you ask?

  • Your ads can generate website or page traffic which can result in a lead.
  • Competing to engage with people interested in makes or models outside of your own.
  • Facebook allows users to fill out a form directly on the app or website.

The third point should stand out the most. Facebook has lead ads that allow users to fill out a form quickly through Facebook. You don’t even need to worry about a form being too long. Facebook pre-populates their info reducing the time it takes a user to fill out a form. Which means you get all the information you need to get more qualified leads.

Want the best strategies and optimizations for Facebook and Google? Contact one of our Strathcom Online Marketers to learn more.

Statista
Fast Company

Include Bing in Your Online Marketing Portfolio

As a Google Search Partner agency, Strathcom believes we have the highest standards in Google AdWords advertising. We apply the latest tools and strategies to maintain top-performing accounts. But often overlooked is our ability to provide excellent performance on the Bing Ads Network. Bing has grown quickly to become Google’s top competitor in the search engine market, so it’s important for your business to not overlook its potential. But which platform is the best for you? Look no further, as we breakdown some of the highlights of advertising with Bing.

Bing

Bing’s Ads Platform is Identical to Google AdWords

Setting up and maintaining your account on Bing is practically identical to Google. The same tools and metrics used to measure the performance of your AdWords accounts are also used in Bing. Plus, you are able to import your AdWords campaigns directly to Bing , so you won’t have to recreate campaigns that have proven performance. Bing also provides a similar tool to AdWords Editor, conveniently named Bing Editor, which allows you to make changes to your account offline.

Setting Monthly Budgets to Campaigns in Bing

A feature available exclusively to Bing is the ability to set your budgets to a dollar amount that will be spread throughout the month, as opposed to capped each day. This ensures that your monthly budget is spent accurately instead of being over/under-spent during the month due to your daily pacing.

Bing Ad Group Settings

Unlike Google, which limits settings on only the account and campaign levels, Bing allows you to make settings at an Ad Group level. For individual ad groups, you can set advanced settings such as geo targeting, language, and ad distribution. This means that if you would like to advertise your pickup trucks to rural communities surrounding your dealership, but the sedans within city limits, you can do that without having to create multiple campaigns.

Multiple Bid-Adjustment Options in Bing

Google AdWords gives advertisers the ability to increase/decrease bids for mobile devices, locations, and the time of day, depending on performance. Bing takes bid adjustments one step further and gives advertisers the ability to modify bids for tablets and smartphones, age groups, and gender. If you’re noticing that the tablet traffic indicates high interest in your SUV inventory from females between the ages of 35-49, then you can set bid adjustments to capitalize on the opportunity.

Still not Convinced?

If you’re confident that killing it on Google is enough for your online advertising strategy, think again. Compared to Google, there is very little competition in Bing auctions, meaning a lower cost-per-clicks, better average positions, and higher click-through-rates for similar content. Also, when you combine Bing’s 13% share of the search engine market with Google’s 71%, you can conquer almost 85% of available searches in your market. At Strathcom, we provide optimal advertising performance on both Google and Bing. Call our team at 1-(888)-914-1444 to find out how you can get started in online advertising!

Credible Alternatives to Google Adwords Advertising

Digital Advertising is becoming the new norm – this marketing channel has rapidly developed into a preferred advertising channel and shows no signs of slowing down. Companies love digital marketing because of its ability to be targeted, engaging and easily measurable. You know your outreach is going to people who want your information, you have the ability to reach your audience when they are on-the-go, and the metrics of digital advertising are built right in so you can see how the channel is adding value. Google is definitely the leader of the online advertising realm with millions of Canadians using Google every day to search the web.

 

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How Mobile-Friendly Are Your Ads?

Mobile search has become a way of life for consumers. In fact, Google proclaimed that 2015 was the first year that saw more searches being done on mobile devices than on desktops and laptops combined. Not surprisingly, more and more people conduct their research online before making a purchase, and automotive customers are no different. Buyers are now Googling vehicle brands, reading reviews, comparing models, and visiting dealership websites before finally deciding on which vehicles they’re interested in and where they will be purchased.

Customers are spending more and more time on their smartphones

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Up Your Video Game with Facebook 360

Facebook 360The next big thing in vehicle walk-around videos won’t merely showcase your vehicle from multiple angles; it will flaunt the vehicle from every single one of the 360 degrees.

Introducing the brand-new, open-sourced Facebook 360-degree video camera!

Right now, even the most progressive dealerships in the country are using some sort of spinning platform with different areas where you can attach lighting for best results. This contraption raises the vehicle off the ground and spins the car so you can capture it from different angles.

The new Facebook 360-degree video technology will take consumers’ increasing demand for more photos and video to a whole new level with full 360-degree video. They are claiming this is the “best camera of its kind”.

 

The How & Why with Facebook 360-Degree Video:

The Facebook 360-degree video camera is built with 17 component cameras: 14 wide-angle cameras on a flying saucer, 1 fish-eye camera on the top, and 2 more on the bottom. Using web-based software and new techniques in filming, you’ll be able to “stitch” images together and bring your customer into the vehicle in a new way. Facebook has created a webpage with helpful tips and tricks, best practices, and success stories to help you get the most out of Facebook 360-degree video: https://www.facebook.com/facebookmedia/get-started/360-video.

Facebook is saying they’re not interested in jumping into the camera-manufacturing space, so they’ll be putting the open-source designs on GitHub sometime this summer. There are a few other companies in this space that have designed versions similar to the Facebook 360-degree video camera, but so far, there has been no comparison of video quality between them all.

Nikon – http://www.nikonusa.com/en/nikon-products/action-cameras/index.page

GoPro – https://gopro.com/spherical

Nokia – https://ozo.nokia.com/

The future of video shows a clear path into 360-degree viewing and virtual reality. If you haven’t started doing videos of your showroom and dealership, get filming and give the people what they want! What are you waiting for?

In the meantime, check out some AMAZING Facebook 360-degree videos other industries are doing: https://www.facebook.com/Facebook360/timeline.

How Should I Target My Location?

If this question has never crossed your mind, it’s a good thing I’m asking it.

There are many ways to target one city or location, but some methods are going to be much more effective than others. It also depends on the size of your budget. Obviously the larger your budget, the more you can target in regards to location.

Geotargeting helps grow your business

So let’s consider your budget. Ask, “What locations can I effectively target with my budget?” Asking the right questions will move you one step closer to targeting more effectively. On top of that, if you are planning on expanding your location targeting, can you still afford to target that many locations with your current set of keywords? The last thing you want is for campaigns that are providing a strong ROI to be in the hot seat when you open up the location targeting because they become limited by budget.

Once you have the available locations you’re able to target with your budget with the current set of keywords (or the select few you’ve chosen), you can ask “Is this a radius target or specific target?” In my opinion, you should always be targeting specific locations if Google allows you to. Heck, if you can target individual postal codes within a location, do that! Only use a radius targeting zone if you can’t target specific individual towns or communities.

Choosing the right geotargets is critical

But why?

The reason is, if you know exactly what kind of performance data comes from each individual zone, you can make smart bidding decisions. Pay less for less qualified traffic. Pay more for more qualified traffic. Or you can simply make the decision to no longer actively target that location.

There is definitely some leg work to figure out this kind of information to make more informed decisions. If you need some help, or want even more advanced strategies contact one of our Online Marketing Managers for more helpful insights or advice.

How Dealerships Can Use Urgency to Increase Website Conversion

Act now! Hurry! Low Stock! Only a few items left!

Creating a sense of urgency during the sales process is a common practice in marketing, but is very underutilized in the automotive industry.

Take a look at your current website and ask yourself, am I creating a perspective sense of urgency that encourages potential customers to buy now? Are your customers aware that if they don’t act promptly, they may lose their chance to buy the product, or to benefit from the promotional offer? This practice works well, if executed properly.

Here’s how you can generate a sense of urgency to increase your sales and online conversions.

Provide Availability Information

Dealerships have a great opportunity to use the scarcity effect on their websites.  When an item is perceived as being limited, the desire to have that product will increase due to the inherent fear that people have of missing out. Leverage this by providing instantaneous alerts on inventory and let customers know when the stock level is low.

Scarcity can help improve your conversion rates

Integrate a Timeline on Your VDPs

This week only! Exceptional price! You have 3 days and 4 hours to take advantage of this offer! Add a countdown to your VDPs to remind users that your offers are temporary and perishable and that they should buy before the end of the countdown to take advantage of your deal.

The search results on Expedia’s website prominently displays a “Daily Deal” function with a timer. This fuels the urgency and encourages visitors to act fast!

Use limited time offers to increase urgency in your ads

Show Off Your Vehicle Popularity

Show visitors the popularity of your vehicles. The popularity of a product decreases consumer uncertainty and increases demand as a result. When an item is perceived as being popular, the desire to have that product will increase.

  • “15 people are looking at this SUV”
  • “10 people booked a test drive in the last 48 hours”

Using scarcity in your ads can increase conversion rates

 

Creating a sense of urgency doesn’t need to be complicated. If you have a website with Strathcom Media, you will have access to the tools that can achieve this for you. The result? An increase in your customers’ confidence levels in your product, and the creation of a sense of urgency that will successfully spur people to convert their interest into a purchase. What are you waiting for? Join companies like Amazon and Expedia and start creating conversion producing urgency now!

Testimonials: Are They Still Relevant?

Are your website or marketing campaigns failing to generate business? How do you convince uncertain buyers that your product and services meet their needs and expectations? How do you persuade them that they are right to call on your services and right to trust you?

One of the most effective ways to persuade a potential customer is to show credible testimonials.

Why is this?

How often do you hear the following statements: “I’m not much of a car person”, or “I don’t know much about cars”. Now, put yourself in your customer’s shoes. What do you do when you need to buy a product you don’t know much about?  What is your initial reaction when you are searching for an expensive product or service? According to Google’s Think Auto data, 48% of people consult the internet for vehicle information, and 25% consult their family and friends for this information. This is because prospective clients want to mitigate as much risk as possible. When we are faced with a tremendous amount of vehicles to choose from, we all want to make the “right decision” and avoid making a purchasing mistake.

Loyal customers have a story to tell. Give someone who has already made a similar purchasing decision a chance to tell their story in front of the cameras and showcase what’s great about your dealership.

These testimonies will play a huge role in reassuring customers of their decision making throughout the buying process. That being said, not all customer testimonials are created equal. Unfortunately, many false recommendations circulate on the web, which makes it even more important to make sure your customer testimonials are credible and authentic.

Once you are ready to reap the benefits of a strong video testimonial, get on YouTube! This medium is greatly underutilized by Canadian car dealers. The potential to drive a lot more traffic and inexpensive pay-per-click rates are the two components that make YouTube a great tool for delivering video advertisements.

And guess what? Here at Strathcom Media, our automotive video production team will come right to your  dealership with the proper equipment to produce high-quality videos without disrupting your day-to-day operations. All you need to do is have your vehicles (and any featured customers) detailed, polished, and ready to film. We will edit your videos to your satisfaction, and then optimize them for search engines to help you get the most views possible.

Check out one of our testimonial videos below!

Short Staffed? Hire a Digital Marketing Partner!

Social media, television, radio, print ads, digital advertising, in store displays, billboards, email blasts, text marketing… there are hundreds of different marketing strategies to promote your brand.  Most marketers will agree that multi-channel marketing is a key focus in one of their current marketing strategies.  As marketing evolves each year with new technologies, new social media platforms, and new ways consumers buy, trying to stay on top of these changes while finding the time and resources to develop a solid marketing campaign can be tricky.

Strathcom Media are experts in the realm of online advertising.

Most automotive dealerships can lack the resources to be able to create a fully staffed marketing team that can take on the responsibility of creating effective multi-channel marketing campaigns, while trying to analyze what is really working for them.

This is where investing in a digital marketing partner can be a huge asset to you, your employees, and your company.  With an account manager that will help you strategize and create effective online marketing campaigns, and a development and design team working hard to make your site stand out from the competition, what’s to lose?

Save time and money by letting us handle your marketing campaign.

From PPC campaigns to creating responsive websites Strathcom Media understands the importance of an online presence as mobile and digital marketing continue to dominate the marketing world.  Contact us to see how we can save you time and money without having to hire new employees to meet these demands.

Car Dealers Back To The Basics: The 4Ps of Marketing

One of the first things any business student would learn in their marketing class would be the famous 4P’s of marketing which can also be referred to as Marketing Mix, or the definition of marketing itself.

Digital Marketing is defined by the four P's

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Something Not Taught In School? – Copywriting for Conversions

If you write content, any kind of content, you probably wonder whether or not your copy is going to persuade someone to complete your desired action or conversion. The tips I’m going to share can be used for longer copy, but I mostly apply it to ads, Facebook posts, and landings page content that I write for increased conversion rates. Here we go!

Tip #1 Be Personal

Use you/your/I as much as you can. Especially if you’re posting in Facebook using your organization’s profile, you’re speaking to people – not another organization. Being personal will make your people feel like you’re another individual speaking directly to them, rather than a faceless corporation searching for sales.

Be personal, write on the individual level

Tip #2 It Doesn’t Have to Be Creative It Just Has To Have Resonance

Sometimes we think that we have to be creative, but you don’t always need to be. Your writing sales copy just needs to resonate with the person reading your content. As long as you’re accomplishing that you will see better results than if you focused on writing something unique or original that no one else has written about before.

Make content that resonates first, worry about originality after

Tip #3 Emotional First, Rational After

Appeal to people’s emotions. Then hit them with your rational argument. Popular emotions to appeal to are pride, fear, laziness, and approval. Rational arguments to make could be cost effectiveness, profit, and savings.

Tip #4 People Are More Likely To Read Headlines With The First Letter Of Every Word Capitalized

This is a North American thing. It won’t however be the same across the world, like in Europe, they might react better to headlines without the capitalization.

Capitalizing headlines tends to increase reader retention

Tip #5 No One Cares About Your Body Copy Unless They Care About Your Headline

You’re probably only reading this blog because the headline caught your eye, and it resonated with you. Spend most of your time thinking of a heading rather than the actual content. I spent 1/2 of the time working this headline with my colleagues and the rest on writing the content.

So follow these five tips in all of your ads, blogs, and social media posts, and soon you should notice greater reader retention and better conversion rates as a result!

How To Revamp Your Search Strategy with Audiences

In the world of Google Search, keyword targeting has become the most specific method of reaching out to customers with the intent of purchasing the products and services your dealership has to offer. Traditional keyword targeting also ensures ads are within relevant context by including several metrics such Quality Score and Click-thru-Rate.  However, no matter how granular you try to be in your keyword basket, it’s difficult to understand audience behavior based on their keyword searches.

The first resource most people turn to when searching for their next vehicle.

With the launch of remarketing lists for search ads (RLSA); intent, context, and audience were combined to create a search campaign tailored to past visitors of your site who are searching Google for your dealership, vehicles, and services.  Since implementing RLSA’s to our accounts’ strategy, remarketing has now proven to be as successful at targeting past website visitors on the Display and Search Network.

Modern advertising involves targeting the individual.

Now, we are able to combine the success of keywords and RLSAs by adding different ‘bid only’ audiences to your targeting strategy in the Search Network. By adding different audiences to our ad groups, we can serve ads and unique landing pages depending on the audience the customer belongs to, the next time they conduct a generic Google search.

For example, we can add shoppers looking to buy a Honda Civic and a Honda CR-V on separate lists, and the next time these users search for “new Honda”, we can serve them either Civic or CR-V specific ads with landings pages that lead them to claim an offer or book a test drive for their desired model.

Targeted marketing can increase your sales

Coupled with Customer Match targeting, we can move prospecting car buyers down the conversion funnel from researchers to loyal customers.

Here at Strathcom, we are dedicated to improving our skills and knowledge by staying up to date on all new PPC trends and products. Call us today to get started on your new PPC account!

YellowPages Advertising: How Not To Get Ripped Off Running PPC

It was YellowPages in the Library with the Candlestick!

A couple months back, Alexandre Brabant posted his experience helping a client decipher what was going on with their Ad Words campaign being run by the Yellow Pages Group, what he found was they were employing some shady techniques to increase the amount of money they were receiving for running the campaign – all behind the customers back. This gave us the idea to give you, the reader, some questions to ask your Yellow Pages rep or any rep who is running Ad Words on behalf of your business.

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Turn Even More Website Visitors into Leads

Advertisers love the ability to follow around potential customers with remarketing ads because it’s a great reminder to customers of their ever growing list of wants, as the advertiser patiently waits until your will power is at its lowest and for you to finally return and make your next purchase. You may even be running these images ads for your own dealership.

Today, this is how most people search for new vehicles.

Now, what if I told you that you could have this same stalking ability but get your business in front of audience that is actively shopping for your products a second time? No more passive approach to remarketing, patiently waiting until a user is ready to continue down the purchase path. You can skip the waiting and now entice previous website visitors when they’re actively on the hunt again. How can this be? Well…

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A Morsel of Structured Snippets

Ad extensions are a proven method of improving ad performance metrics by providing more relevant information extended from your ads. By implementing ad extensions, you can expect two things:

  1. Greater visibility of your ads: ad extensions are viewed at the top of the Google Search Network, instead of at the side of the search results page. They are also helpful in improving your ad position; if competing ads have equal bid and quality, the ad with relevant ad extensions will appear higher than the other.
  2. Improved ROI:  gain valuable clicks to generate profitable customer traffic. Your click-through-rate will thank you as well.

Example of a location extension

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