Your dealership website is available to browse on a computer, tablet, or phone anytime and anywhere. But can your clients get help and truly shop for a car outside of typical business hours?
CarChat24 is the instant access service that gives your customers a real-life chat operator who can answer questions and arrange appointments 24 hours a day.
As many as 88% of consumers are researching items online and then buying in a physical store. Make it your dealership and not the guys next door.
CarChat24 is the winner of a “Top Rated” Chat Product from the Driving Sales Dealer Satisfaction Awards.
Everything down to the chat box placement, operator name, and picture have been tested to produce the greatest results.
All chat operators are based in North America and are graded according to customer lead generation and appointments made.
24 hours a day, 365 days a year, your shoppers can get instant vehicle information on their time.
Sell Around The Clock
Best online chat available. Increased our web leads on average from 75-100 per month. Captures customers we were missing. Also helps us capture service and parts customers.
For most auto dealers, driving traffic to your website is only part of the challenge. Converting website visitors into sales leads is getting harder because today’s shoppers demand immediate responses to their inquiries and requests. CarChat24 will turn your website into a lead generating powerhouse that doesn’t stop when you head home for the day.
CarChat24 allows your customers to:
- Get detailed model information & pricing
- Book a test drive
- Schedule a service appointment
- Get answers to questions
When it comes to the car buying experience, the response time and the quality of the response matter. You’ve seen it happen: impersonal auto-response emails and getting back to the customer a day late can often mean the difference between a sale and a customer going with another dealership.
Why choose CarChat24?
There are two roads upon which a chat company can go. Most choose option A – get more leads to justify the service no matter how this is accomplished. This often results in the “cannibalization” of leads that would normally have filled out a form or called the dealership anyway.
CarChat24 believes in option B – increase leads by proactively addressing those who would not normally fill out a lead form or call the dealership. We do this through a true understanding of visitor behavioural targeting that guides every aspect of our proactive chat solution. We are the resource for your customers that they deserve, and we’re able to generate leads that you would have not normally received.
To make your website work overtime for you, give Strathcom a call toll-free at 1-888-914-1444 or contact us by email at firstname.lastname@example.org.
“Best online chat available. Increased our web leads on average from 75-100 per month. Captures customers we were missing. Also helps us capture service and parts customers. Easy lead return system. Very happy with service. Would not use anyone else. Other companies are starting to copy and mimic car chat 24. They are not the same.” – Internet Director