Strathcom Media, Your Premier Google Partner!

These days, it seems that everyone is a Google Partner. Google has recently revamped their partnership program, and we are excited to announce that Strathcom Media is now a Premier Google Partner – the highest possible partnership level! So, what does this mean, exactly? Premier Google Partner

It means that Strathcom Media has delivered strong client and agency growth. Google awards this status to small-medium sized businesses that are experienced in managing large campaigns.

What does this mean for our customers? First, it means that you can rest assured that we know what we’re doing when it comes to making the most of significant AdWords investments. It also means that Strathcom is going to have more Executive Business Trainings that will make us more knowledgeable and able to share more insights and recommendations with you!

For more information about our partnership with Google and how you can benefit from this partnership, drop us a line at (780) 433-8844 or  info@strathcom.com!

 

No Bullshit Here! Google Comes to Edmonton

Google Event

June 23 was our first Google Event in Edmonton and it was a huge success! This event was special not only because it was the first event of its kind in Edmonton, but also because it was the official launch of our non-automotive division – The UnAgency. Check out our full blog post, as well as our band new UnAgency website here!

 

Ads & Modifers & Audiences, Oh My!

Google’s annual livestream event was held on Tuesday, May 24th and, as always, we find ourselves in store for some great new features within the AdWords product. Advertisers can look forward to even more mobile-centric features like device bid modifiers, new ad formats and enriched location ads in Google Maps.

One of the most exciting announcements in this week’s livestream, Google has brought to light a complete redesign of the standard text ad on the Google Search network. With the new Expanded Text Ads, advertisers will get 50% more space for text with description lines expanding to 80 characters and the introduction of an additional 30-character headline. That’s right, we’re going to have two headlines to showcase products. With initial performance reports stating an increase of up to 20% in click through rate, this new ad format is sure to change the Search network as we know it.

livestream

Google didn’t just stop with at the text ads when they were redesigning things. Image ads on the Google Display Network can also expect to have a face lift. With efficiency and mobile phones in mind, we will now be able to create responsive image ads. With a headline, short description, image and landing page, Google will create the perfect image ad based on the website your ad is show on. This will allow for a more seamless production of creative while ensuring that users are shown the most appealing creative.

responsive google-built display ads for mobile

While on the topic of redesigns, it was also mentioned that advertisers can expect to see a completely redesigned AdWords interface over the next year. With an updated look and better showcase of important metrics, we can look forward to an interface that will stage data in an easy-to-digest format allowing us to save time when optimizing accounts.

 

livestream

Next up, the introduction of device bid modifiers. “But wait!” you say, “I thought we already had device bid modifiers?” We do, kind of… Currently, we have the ability to set bid modifiers to increase or decrease bids on mobile devices only. We can tell AdWords that we’re willing to spend up to 300% more for a mobile click, or alternately, bid down the device up to 100% if we want to stay away from cell phone users. This feature will now be expanded to include the ability to adjust bid modifiers not only on mobile devices, but also on tablets and desktops with a total of 900% increase of bids. This will give us more control over each device, ensuring we only spend money where performance is strong.

According to Google’s stats, 30% of mobile searches are linked to a location which is growing 50% faster than general searches on a mobile device. That’s a lot of eyeballs looking for your business and Google is helping advertisers capitalize on this through the launch of new local search ads. With new, enriched business location pages, companies can stand out from the crowd with a branded pin, promotions of in-store offers and even the ability of browsing product inventory; all from the business page. Three quarters of searches looking for a local business lead to same-day in-store visits, these enhancements are geared towards helping drive that foot traffic even more.

Last, but definitely not least: remarketing! Everyone knows the importance of remarketing and the incredible performance it can bring. Google announced they were bringing similar audiences to the remarketing lists for search ads (RLSAs) product. This is big news as advertisers have been drooling over this feature in the display network for ages. The ability to target highly qualified users based on mirrored behaviors matching your past website visitors opens your reach to a once untapped potential customer pool.

Google has become a dominate force in the online world for a reason; their ever-evolving product line always ensures both advertiser and user are presented with the highest level of quality and service in the market and this livestream provided us with a small look at what’s in store for us in 2016 and onward.

Strathcom Does #YEGPride

It was a beautiful sunny weekend in Edmonton, the perfect setting for the 36th Annual Pride Parade. The parade took place down historic Whyte Avenue, kicking off the 10-day festival celebrating the diversity and unity of Edmonton`s LGBTQ community.

Strathcom had a couple of colorful volunteers who marched in the parade as part of the #HeroesforZero of HIV Edmonton. HIV Edmonton had a superhero theme, and featured a couple sweet Mazda MX-5 vehicles that were graciously on loan from local dealership, (and Strathcom client) Weber Mazda.

Carrie Oliva Trish Rowsell Ayla Gagnon Strathcom Media

From Left: Carrie Oliva, Trish Rowsell & Ayla Gagnon

Trish Rowsell Strathcom Media #HeroesforZero

Trish Rowsell getting geared up for the parade

Trish Rowsell Ayla Gagnon Strathcom Media

All smiles at Pride!

#heroesforzero

#HeroesforZero in action !

Laura Keegan HIVEdmonton Heroesforzero

Mazda MX-5 donated by Weber Mazda!

Carrie Oliva Ayla Gagnon Strathcom Media

Carrie Oliva & Ayla Gagnon from the Strathcom team in their colorful outfits

Trish Rowsell heroesforzero HIV Edmonton Strathcom Media

When your whip matches your cape…

Trish Rowsell heroesforzero HIV Edmonton Strathcom Media

 

We had a great time and are already planning outfits for next year! If you’re in the Edmonton area this coming September join Team Strathcom at the AIDS Walk & Superhero Run! (We’re all about any excuse to wear a cape!)

Facebook Visits Strathcom!

facebook

Being a Facebook Partner definitely has its perks!

fb4

The visit wasn’t just to bring us Facebook swag – even though we really appreciated it! We got to learn all about advertising on Facebook. We received some training on Facebook’s ad formats and learned some really interesting stats. For instance, did you know that Facebook drives the most traffic to Youtube? Or that there are over 3 million apps out there? We also learned that out of the millions of apps available, about 82% of time spent on apps is spent on about 5 of them. These apps include YouTube, ESPN, and Google, but  the most time is spent on Facebook and Instagram. Facebook is very quickly moving away from being a social media platform, and moving towards being a media and advertising platform.

In some of our recent  blog posts, we have discussed some of the benefits of Facebook advertising. It is a cost-effective, and excellent advertising medium that is very underutilized, especially in the automotive industry.

facebook

We are very excited about our new partnership, and are looking forward to seeing what Facebook comes up with next. And, of course, to be able to share their innovations with with you.

For more information on Facebook advertising, please feel free to give us a call. We would love to help you out!
facebook

Google Announces Allo & Duo – What does that mean for Google Hangouts?

With the announcement and upcoming launch of Google’s all new mobile-only chat app Allo and Duo, will that be the end of Google Hangouts? No way!

Google has confirmed that Google Hangout is a separate “standalone product” and it will continue to run with no interference from Allo and Duo.

Meet Google's new Allo & Duo app!

Continue reading “Google Announces Allo & Duo – What does that mean for Google Hangouts?”

Expand Your Message with Expanded Text Ads

Since Google has removed right-side text ads, there has been a void in this advertising space. This advertising real estate will not be vacant much longer thanks to Expanded Text Ads. This is the first  significant change Google has made to their text ad template in 15 years, and as a top Google Partner, Strathcom Media has been given the opportunity to try out this new BETA template.

This new template is designed to improve how ads appear on mobile devices – which is a huge benefit considering how prominent mobile searches are becoming – but there are many other benefits to Expanded Text Ads. First, the area for ad copy will be nearly 50% larger, which means more room for you to create a longer headline in which you can highlight your products and services. Second, you will now be in charge of a new, second headline. Third, and most importantly, as a Strathcom customer your ads are going to show more prominently in the Google Search Results Page.

Expanded Text Ads

This second headline and larger ad copy means that you now get 30 characters in your headline instead of 25, and 80 characters in your description lines instead of 70 as shown below:Expanded Text Ads

 

For more information on Expanded Text Ads, feel free to give us a call at 1 (888) 914-1444, and don’t forget to subscribe to our newsletter!

Facebook Is A Must-Have Advertising Platform

In March 2016, Google came out with a case study that highlights how the modern car buying process predominantly involves digital interactions, 71% of which occurred on mobile devices. In November 2015 they stated that 1 in 4 car buyers turned to mobile every day to do research on vehicles prior to purchasing. Google’s 5 big moments should be something all digital marketers think about, which is why I think Facebook is an advertising platform that will strengthen any marketing efforts if executed properly.

Facebook advertising can help you generate more credible leads.Facebook has over 1.65 billion monthly Facebook users1 and that number grows each year. On average, users spend approximately 20 minutes on each Facebook session2. In Canada, about 21 million people are on Facebook and about 16 million of those users are on Facebook every day. Just the sheer amount of daily users should be enough to consider advertising on Facebook, and we haven’t even gone into the features and tools that help you get more leads and engage potential and past customers. Not to mention, you’ve probably heard more than once that everyone is always on their phone. Well, 1 out of every 4 minutes spent on mobile is spent on Facebook and/or Instagram.

Connect with potential customers via Facebook and InstagramIf you want to compete and get ahead of your competitors you should be where people spend their time – Facebook. Not only will people be familiar with your brand, but the people who are truly interested in purchasing will interact with you on Facebook. How, you ask?

  • Your ads can generate website or page traffic which can result in a lead.
  • Competing to engage with people interested in makes or models outside of your own.
  • Facebook allows users to fill out a form directly on the app or website.

The third point should stand out the most. Facebook has lead ads that allow users to fill out a form quickly through Facebook. You don’t even need to worry about a form being too long. Facebook pre-populates their info reducing the time it takes a user to fill out a form. Which means you get all the information you need to get more qualified leads.

Want the best strategies and optimizations for Facebook and Google? Contact one of our Strathcom Online Marketers to learn more.

Statista
Fast Company

How Mobile-Friendly Are Your Ads?

Mobile search has become a way of life for consumers. In fact, Google proclaimed that 2015 was the first year that saw more searches being done on mobile devices than on desktops and laptops combined. Not surprisingly, more and more people conduct their research online before making a purchase, and automotive customers are no different. Buyers are now Googling vehicle brands, reading reviews, comparing models, and visiting dealership websites before finally deciding on which vehicles they’re interested in and where they will be purchased.

Customers are spending more and more time on their smartphones

Continue reading “How Mobile-Friendly Are Your Ads?”

Why Should Ford Dealers Choose Strathcom Media? Because Strathcom is Built Ford Tough

Model TFor over a century, Ford has been a driving force in the automotive industry by continuously improving their vehicles and manufacturing process as well as revolutionizing the automotive industry as a whole. The evolution of Ford has continued this year with the implementation of its new digital program: Digital Dealer Direct (D3). This platform offers services like digital advertising, dealer websites, integrated lead management, social media/reputation management, dashboard and reporting, and digital consulting and support.

Strathcom Media also offers these services, and there is a reason that Ford reps have been advising our current Ford customers to stick with us: our service, our tools, and our transparency cannot be beat. An automotive pioneer such as Ford needs a digital marketing partner that is just as innovative, and that can ‘Go Further’.

Meaningful Partnerships

We are a Ford partner, meaning that we integrate with D3. If you are using D3’s services, we will not charge you for the services they provide you; which means you can have a beautiful, customizable, responsive website for a lower price.

We are also Google’s largest automotive vertical partner in Canada. This gives us unique insights and knowledge on online advertising, search engine optimization, and more. It also gives us the opportunity to attend and co-host Google events where we can share these insights with you.

Progressive Tools & Technologies

We have spent years researching websites to find out what users are and aren’t clicking to ensure that they get more out of your site, and you get more valuable leads. We have the data and we know how to use it to improve your users’ experience and improve your conversion rate.

mustangWe have also just recently invested over a million dollars to develop new tools and an all new platform to ensure that you are ahead of the technology curve. These tools include geo-fencing, personalization, silent salesman, bounce recovery and more; all of which help you serve specific information, to specific users, based on their specific behaviors.

Excellent Service

We are committed to giving you the best service possible. Each of our Online Marketing Managers is Google Certified, so you can rest assured that they know their stuff when it comes to your online advertising. We are dedicated to answering your questions, solving your problems, and doing so in a professional, timely manner. This is why we reach out to our clients monthly to keep them in the loop and ensure that they are not having any issues.

Strathcom also has a guaranteed up-time of 99.9%, and our content changes have a guaranteed turnaround time of 2-5 business days (depending on the item). Should you have an issue, we won’t give you the run around. In fact, our president makes his personal cell number available to all of our customers, so you never have to wait to get in touch with someone.

Complete Transparency

Here at Strathom, we like to lay out exactly where every dollar of your online advertising budget is going and how it is benefiting you; including how many leads were generated, and where those leads came from. We also hide nothing by providing you complete access into Google Analytics, AdWords, and our dashboard. Does your current provider do the same?

The same goes for content changes. A lot of providers will tell you that they do unlimited standard changes, but what does that include? For our premium clients, we handle all of the work necessary to make your site look just right for no extra cost. For our core clients, we charge an hourly rate of just $120 per hour, which means you can have a landing page, for example, created for a portion of the cost that some of our competitors charge.

If you are looking for an innovative, honest, knowledgeable provider that is going to build your digital platform to be Ford tough,  look no further than Strathcom Media Inc.

Google+ Local – A Business’s First Impression

It’s time to buy a new car – you know your favorite brand and you’ve done your research on the models you want to try, but where should you start?

How does a customer decide which store to go to, the location, or even which phone number to call? With Google processing over 40,000 search queries every second, the possibility that a buyer may start on the web are extremely high. Google is currently being utilized by over 85% of today’s users, and can easily function as a primary connection between the customer and dealer.

Typing Into Google Search EngineBy typing a business into the Google Search engine, a quick search can produce millions of results for a user to choose from. But which one do they choose? A dealer who takes into account the importance of Google’s marketing ability will recognize that a proper search will pull up a link to the main website, quick links to many frequently sought out pages, as well as the convenient, easy to read Google+ Local page.

This area on the right hand side provides a first glance at the business. User friendly and appealing to the eye, the Google+ Local business page provides potential customers with quick links and more.

Professional photos, a map to the location, reviews, hours, and contact information give the customer access to everything needed to get a first impression and seamless accessibility to contacting the business.

Data shows that Google+ Local has had a steady increase in interest and users through to the year 2016. What better way to showcase a first look at your business than to do so with a strong development like Google+ Local!

From a business owner perspective, Google+ Local is easy to use and update. Plus enjoy the benefit of Strathcom Media tracking your reviews so that your business maintains a quick response rate.

Happy Customers with Google+ Local

Don’t overlook this simple business tool. Google+ Local is a first impression before the customer steps through the door!

Up Your Video Game with Facebook 360

Facebook 360The next big thing in vehicle walk-around videos won’t merely showcase your vehicle from multiple angles; it will flaunt the vehicle from every single one of the 360 degrees.

Introducing the brand-new, open-sourced Facebook 360-degree video camera!

Right now, even the most progressive dealerships in the country are using some sort of spinning platform with different areas where you can attach lighting for best results. This contraption raises the vehicle off the ground and spins the car so you can capture it from different angles.

The new Facebook 360-degree video technology will take consumers’ increasing demand for more photos and video to a whole new level with full 360-degree video. They are claiming this is the “best camera of its kind”.

 

The How & Why with Facebook 360-Degree Video:

The Facebook 360-degree video camera is built with 17 component cameras: 14 wide-angle cameras on a flying saucer, 1 fish-eye camera on the top, and 2 more on the bottom. Using web-based software and new techniques in filming, you’ll be able to “stitch” images together and bring your customer into the vehicle in a new way. Facebook has created a webpage with helpful tips and tricks, best practices, and success stories to help you get the most out of Facebook 360-degree video: https://www.facebook.com/facebookmedia/get-started/360-video.

Facebook is saying they’re not interested in jumping into the camera-manufacturing space, so they’ll be putting the open-source designs on GitHub sometime this summer. There are a few other companies in this space that have designed versions similar to the Facebook 360-degree video camera, but so far, there has been no comparison of video quality between them all.

Nikon – http://www.nikonusa.com/en/nikon-products/action-cameras/index.page

GoPro – https://gopro.com/spherical

Nokia – https://ozo.nokia.com/

The future of video shows a clear path into 360-degree viewing and virtual reality. If you haven’t started doing videos of your showroom and dealership, get filming and give the people what they want! What are you waiting for?

In the meantime, check out some AMAZING Facebook 360-degree videos other industries are doing: https://www.facebook.com/Facebook360/timeline.

How Should I Target My Location?

If this question has never crossed your mind, it’s a good thing I’m asking it.

There are many ways to target one city or location, but some methods are going to be much more effective than others. It also depends on the size of your budget. Obviously the larger your budget, the more you can target in regards to location.

Geotargeting helps grow your business

So let’s consider your budget. Ask, “What locations can I effectively target with my budget?” Asking the right questions will move you one step closer to targeting more effectively. On top of that, if you are planning on expanding your location targeting, can you still afford to target that many locations with your current set of keywords? The last thing you want is for campaigns that are providing a strong ROI to be in the hot seat when you open up the location targeting because they become limited by budget.

Once you have the available locations you’re able to target with your budget with the current set of keywords (or the select few you’ve chosen), you can ask “Is this a radius target or specific target?” In my opinion, you should always be targeting specific locations if Google allows you to. Heck, if you can target individual postal codes within a location, do that! Only use a radius targeting zone if you can’t target specific individual towns or communities.

Choosing the right geotargets is critical

But why?

The reason is, if you know exactly what kind of performance data comes from each individual zone, you can make smart bidding decisions. Pay less for less qualified traffic. Pay more for more qualified traffic. Or you can simply make the decision to no longer actively target that location.

There is definitely some leg work to figure out this kind of information to make more informed decisions. If you need some help, or want even more advanced strategies contact one of our Online Marketing Managers for more helpful insights or advice.

How Dealerships Can Use Urgency to Increase Website Conversion

Act now! Hurry! Low Stock! Only a few items left!

Creating a sense of urgency during the sales process is a common practice in marketing, but is very underutilized in the automotive industry.

Take a look at your current website and ask yourself, am I creating a perspective sense of urgency that encourages potential customers to buy now? Are your customers aware that if they don’t act promptly, they may lose their chance to buy the product, or to benefit from the promotional offer? This practice works well, if executed properly.

Here’s how you can generate a sense of urgency to increase your sales and online conversions.

Provide Availability Information

Dealerships have a great opportunity to use the scarcity effect on their websites.  When an item is perceived as being limited, the desire to have that product will increase due to the inherent fear that people have of missing out. Leverage this by providing instantaneous alerts on inventory and let customers know when the stock level is low.

Scarcity can help improve your conversion rates

Integrate a Timeline on Your VDPs

This week only! Exceptional price! You have 3 days and 4 hours to take advantage of this offer! Add a countdown to your VDPs to remind users that your offers are temporary and perishable and that they should buy before the end of the countdown to take advantage of your deal.

The search results on Expedia’s website prominently displays a “Daily Deal” function with a timer. This fuels the urgency and encourages visitors to act fast!

Use limited time offers to increase urgency in your ads

Show Off Your Vehicle Popularity

Show visitors the popularity of your vehicles. The popularity of a product decreases consumer uncertainty and increases demand as a result. When an item is perceived as being popular, the desire to have that product will increase.

  • “15 people are looking at this SUV”
  • “10 people booked a test drive in the last 48 hours”

Using scarcity in your ads can increase conversion rates

 

Creating a sense of urgency doesn’t need to be complicated. If you have a website with Strathcom Media, you will have access to the tools that can achieve this for you. The result? An increase in your customers’ confidence levels in your product, and the creation of a sense of urgency that will successfully spur people to convert their interest into a purchase. What are you waiting for? Join companies like Amazon and Expedia and start creating conversion producing urgency now!

Why Strathcom is a “Smart Buy” for Toyota Dealers

In a competitive market with so many vendors trying to pull you this way and that way on a daily basis, we figured we should make your website provider decision easy. We’ve compiled the top 5 reasons why you, as a Toyota Dealer, should be working with Strathcom Media!Toyota-2016-Lineup

1. We Work Closely with Toyota Canada

So far this year, we’ve been honoured to host one day learning sessions for both the Prairie Sales Manager and Fixed Ops sessions. In these sessions we went over the latest data on what you need to succeed online and the top items you can start working on tomorrow to change your game.

“We invited Strathcom Media to present at our regional meeting and were very pleased with the results. Duncan and Trish worked very hard with us to prepare a strong, audience specific program. Duncan is an energetic and captivating presenter and our attendees enjoyed the session. They all had great takeaways to help grow their business.”

Mike Turner, Area Parts & Service Manager at the Prairie Regional Office

2. We Know Toyota

We’re not just talking about knowing the entire model lineup – which we do – we’re talking about the fact that we have over 5,000 pieces of new Toyota inventory flowing through our system on a daily basis. We work hand-in-hand with Reynolds and can set up exports to over 70 different portals of your choice in order to get more eyes on your inventory.

We also work with some of the largest Toyota dealerships in Western Canada. What does this mean for you? We essentially have access to various resources for strategies and marketing plans which help us work with you in order to help your dealership succeed.

3. Toyota Co-op

As Google Canada’s largest PPC provider in the automotive vertical, we are well versed in all of the latest changes to the Toyota co-op program for both new inventory and fixed ops. This enables us to not only execute your strategy online but in a way where you can get your money back straight from Toyota. Who wouldn’t want to spend this FREE money?

All of our PPC analysts are Google Certified and have experience writing ad copy that converts. They are also huge nerds, and why would this be important to you? Well, it means that they love stats and spend all day looking at data and various trends regarding the way people search so we can implement those strategies into our campaigns.

One of the many perks of being a partner with Google is that we get to host a number of events alongside their experts every year throughout markets across Canada. We’ve even been able to bring some of our Toyota VIPs to these exclusive events. Maybe next time it can be YOU joining us.

4. Aeroplan

As Toyota’s newest promotion, you should have Earn Aeroplan Miles messaging not only incorporated within your advertising, but on your website as well. We can help you to execute this on your website by creating a landing page and highlighting what the program is all about. Each month we will update the Aeroplan Miles Earned chart, like the one listed below.

Aeroplan

In order to get the most back in co-op dollars, we will also include the Aeroplan logo on all display ads and can include specific Aeroplan details on various models.

Aeroplan

5. Videos

In case you haven’t heard, YouTube is the 2nd largest search engine in Canada, right behind Google. What does this tell you? People want to watch the internet, not read it, so where better for them to go than straight to YouTube?

One way to take advantage of all of this traffic coming to YouTube is through Pre-Roll Advertising. The best part is, if people click ‘skip ad’, you don’t even have to pay for the impression. If you haven’t considered YouTube Advertising before, Duncan does a great job of explaining it in this video.

How does this benefit you as a Toyota dealer? Simple – conquesting. We can put together comparison videos highlighting why the Toyota Tacoma is better than the Chevy Silverado.  Shoppers are becoming less brand loyal and are more open to changing OEMs with their next purchase. In fact:

  • 87% of people consider multiple brands while shopping
  • 71% of people switched brands with a new purchase

This gives you a great opportunity to highlight why shoppers should be switching over to Toyota.

If you’re interested in implementing some of these strategies but aren’t sure where to start, give us a call at 780-433-8844, we’re here to help!

Does Your Website Reflect Your Brand?

How do customers remember your brand? What jumps out to your consumers and sets your company apart from your competitors? What are the benefits that set your brand apart from others? These are the types of questions people responsible for positioning brands focus on.

Continue reading “Does Your Website Reflect Your Brand?”

Leaving a Google Review Just Got Easier

We all know how important online reviews are, and Google just made it easier for users to leave reviews on your Google+ page.  Google+ accounts are no longer required for leaving reviews, and Google is now allowing users with just a Google account to leave reviews.  Users now have the ability to use either a Gmail or non-Gmail based account to post about their experiences.  The only requirement is users must display both their first and last name.

Your clients no longer need Google + to leave reviews!

This small change will make the review process easier, and will open the door for more of your customers to leave reviews!

The Importance of Top Positions on Mobile

 

Untitled1

Do you like this Google search situation for your ads?

You should. Unlike with desktop, where you have 4 “on the top” search positions available to you, with mobile devices, you have only 2 positions (3, if you’re lucky). If you aren’t in the top positions, you’re missing out on big opportunities. Your mobile presence is important.

When you’re not in the top positions for mobile, you’re like a store in a strip mall, with an Open sign in the window–but you’ve placed the front door in the back.

Now that is just traffic that we’re referring to; you could be missing out on other opportunities as well. Being in the top positions means you get to leverage your ad extensions. If you’re not there, you may as well own a store, but have no showroom.

Untitled2

Being in these top positions also puts you in an influential position. When you’re there, if there’s room for another ad, Google can decide to throw in a third sponsored ad. And if you and the other advertiser take the top positions, there’s a unique opportunity. When we add ad extensions (which perform well), Google will push out a third position, expanding your ad real estate. What’s the point? A higher click-through rate. More clicks means more traffic. More traffic means more opportunities for leads.

Finding the Difference Between Mobile and Desktop Visitors

Since Google has announced the types of online moments most relevant to a customer, we need to understand what our market is doing on our websites. The sooner we can deliver the information they want, the more useful we become to our users. One of the ways to identify these online moments is to dive into Google Analytics.

mobile users

Here’s a case for leveraging Google Analytics:

In an initial look at one of our clients, we found that one of the differences between mobile users and desktop users was  page views on certain pages.

What else did we find?

A lack of page views and a higher bounce rate on mobile for the Build and Price page and the Our Dealership/About Us page.

What does it mean?

If clicks could vote, they wouldn’t vote for those pages. It’s not that users don’t care about those pages, it’s just that they’re browsing with a different intent than if they were on desktop. So where did these users go? Most mobile users ended up exiting the website on inventory pages. They found the information they wanted, then left.

This means we should cater to what mobile users want and don’t want. Knowing this information, we’re not going to create sitelinks or set landing pages for content which isn’t useful or relevant to mobile users. Doing that doesn’t help the client.

Mobile optimization requires a different perspective and approach, and Google provides the tools needed to make decisions for mobile optimizations. The analysts at Strathcom can identify those optimizations which benefit Paid-Search performance and your company’s objectives and goals.

Women & Automotive Conference 2016

26216112171_84a074277f_bWednesday, April 6 was the first annual Women & Automotive conference at the Westin Harbour Castle in Toronto, presented by Cox Automotive Canada. Speakers at this event included Erin Elofson from Facebook Canada, France Daviault from AIA Canada, and our very own Trish Rowsell. The goal of this conference was to bring together both male and female automotive professionals to discuss the challenges faced by women in the industry, and this goal was definitely achieved. There were over 200 attendees from all facets of the automotive industry including OEMs, fixed operations, finance, sales and more. There were also informative panels with an impressive line-up of speakers including representatives from Facebook, Canadian Black Book, and General Motors.

25677529574_6a1d86dc09_bOne inspiring keynote speech titled ‘Creating a Pipeline of Female Managers’ was delivered by Maria Soklis, President of Cox Automotive Canada. She discussed how reputable studies have determined that companies with the largest performance gains are those that have a pipeline of female managers as opposed to a token female executive stuck somewhere on the corporate ladder.

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Trish spoke about how dealers can remain profitable in lean economic times and gave them straightforward, relevant strategies that they could take back to the dealership with them. Using examples from her industry experience, she gave dealers realistic and effective ways to decrease marketing costs and still reach, or even exceed their sales goals.

Even though the automotive industry has come a long way, there is still a lot of room for improvement. At Strathcom, we definitely know the value of having an equal workplace. Over half of our management team are women, and 75% of our sales team are women. We hope to see the number of women in the automotive industry continue to increase this year as it has been for the past 10 years, and we look forward to seeing even more attendees at the Women & Automotive Conference next year – April 5, 2017!  26216110231_0c84dd2f3f_b