Are You Effectively Using Your CO-OP Budget?

As a dealership, you want to utilize all the support you can get from your manufacturer in terms of co-op incentives for advertising. Traditionally, dealerships get co-op for what they spend on print, television and radio advertisements. What you may not know is that this can apply to all or a portion of your digital advertising as well. This co-op advertising partnership helps alleviate some or all the cost of advertising online with your local dealership(s).

Online advertising can be broken down into Google paid-search advertising, display advertising, remarketing, Facebook advertising and a few other platforms. Engaging in your co-op partnership for online advertising allows you to reduce the cost of advertising with more control and have all your advertisements tracked to produce the most ideal leads for your dealership. With online advertising you will be able to curate your ads to be tailored to an audience that is searching for that message. Your advertisements will be highly targeted to display in front of customers that are already engaged in looking for your products or used to re-engage visitors that have viewed your website previously.

Effectively Using Your CO-OP Budget?

Below is a breakdown of various OEMs’ co-op incentives and how Strathcom Media can help you with effectively using your co-op budget.

FCA: FIAT CHRYSLER AUTOMOBILES

Eligible Networks

  • Google Adwords, You Tube, Facebook/Instagram

Reporting Requirements

  • Dealership must be a part of the FCA program

Eligible Business Models

  • Branded, New Vehicles, Location, General, Finance
  • For Finance Models there are some strict rules that FCA requires the dealership to follow

Strict Primary Market Area / Area of Responsibility?

  • No strict postal codes or areas to target

Tactical Required?

  • No tactical required for FCA dealerships

Co-op Amount Allocated

  • 33%, 40% or 50% depending on what tier your dealership is in the program

MERCEDES-BENZ

Eligible Networks

  • Google Adwords, Facebook/Instagram

Reporting Requirements

  • Must be enrolled in the MBCA program

Eligible Business Models

  • Passenger Vehicles, Certified Pre-owned, Vans, Smart

Strict Primary Market Area / Area of Responsibility?

  • Yes, there are strict postal codes and areas to target

Tactical Required?

  • In display advertising only for Mercedes-Benz

Co-op Amount Allocated

  • Varies, please reach out to your OEM Rep for co-op amounts

NISSAN

Eligible Networks

  • Google Adwords, Twitter, Youtube, Facebook/Instagram, Bing

Reporting Requirements

  • Strathcom Media Invoice, Live Ad Example, Confirmation of Publication

Eligible Business Models

  • Branded, Fixed Ops, Certified Pre-Owned, New Sales (New, General, Location)

Strict Primary Market Area / Area of Responsibility?

  • Yes, there are strict market areas for each dealership

Tactical Required?

  • No tactical required for Nissan

Co-op Amount Allocated

  • 50% co-op allocated

INFINITI

Eligible Networks

  • Google Adwords, Facebook/Instagram

Reporting Requirements

  • Confirmation of Publication, Strathcom Media Invoice, Facebook: Ad Screenshots

Eligible Business Models

  • Branded, New Sales, Certified Pre-Owned, Fixed Ops

Strict Primary Market Area / Area of Responsibility?

  • Yes, there is strict primary market area with Infiniti

Tactical Required?

  • No tactical required for Infiniti

Co-op Amount Allocated

  • 50%

KIA

Eligible Networks

  • Google Adwords, Twitter, Facebook/Instagram, Bing

Reporting Requirements

  • Confirmation of Publication, Display advertisements must have Kia Canada logo

Eligible Business Models

  • Branded, New Sales (New, General, Location), Certified Pre-Owned (Maximum 25% of Spend), Conquesting (Must be Kia specific landing page)

Strict Primary Market Area / Area of Responsibility?

  • Yes, Kia has a strict primary market area

Tactical Required?

  • Strongly suggested that tactical be used by Kia

Co-op Amount Allocated

  • Varies, please contact your OEM representative for details

HONDA / ACURA

Eligible Networks

  • Google Adwords only

Reporting Requirements

  • Confirmation of Publication, Strathcom Media Invoice

Eligible Business Models

  • Branded, Location, Fixed Ops, (New, General Honda/Acura), Used Honda/Acura

Strict Primary Market Area / Area of Responsibility?

  • No strict areas or postal codes to target

Tactical Required?

  • Tactical required in Display ads only for Honda/Acura

Co-op Amount Allocated

  • Varies, please speak with your OEM rep for co-op details

FORD / LINCOLN

Eligible Networks

  • Google Adwords, Facebook/Instagram

Reporting Requirements

  • Google Requirements: 1. Internet Affidavit 2. Keyword Report – showing run dates and the cost per keyword Placement Report 4. Strathcom Media Invoice with Display and Banner charges (if running display advertising) on one line, Paid-Search charges on a second, and our management fee on a third line 5. Live Ad Example
  • Facebook Requirements: 1. An invoice that includes the run dates and total cost of the Ford ad(s) and itemizes the agency fee OR a Facebook Billing Report along with a Billing Statement A Facebook Campaign Report showing legible ad creative(s) and clarifying the run dates and cost of each ad. If your Campaign Report does not include a legible image of the ad(s) a screenshot of the ad(s) live on Facebook must be provided

Eligible Business Models

  • Branded, New Sales (New, General, Location)

Strict Primary Market Area / Area of Responsibility?

  • Yes, Ford has a strict primary market area

Tactical Required?

  • Tactical messaging is required by Ford

Co-op Amount Allocated

  • Varies, you can reach out to your OEM for accurate details on co-op amounts

JAGUAR / LAND ROVER

Eligible Networks

  • Google Adwords, Facebook/ Instagram

Reporting Requirements

  • Confirmation of Publication, Strathcom Media Invoice, Facebook: Ad Screenshots

Eligible Business Models

  • Branded, New Sales

Strict Primary Market Area / Area of Responsibility?

  • No strict postal code or area targeting

Tactical Required?

  • No tactical required for Jaguar/Land Rover

Co-op Amount Allocated

  • Varies, please talk with your OEM representative for further co-op details

TOYOTA

Eligible Networks

  • Google Adwords, Facebook/ Instagram, You Tube, Twitter, Bing

Reporting Requirements

  • Keyword Report, Live Ad Example, Strathcom Media Invoice

Eligible Business Models

  • Branded, New Sales (New, General, Location), Fixed Ops

Strict Primary Market Area / Area of Responsibility?

  • Yes, there is a strict primary market area to target in

Tactical Required?

  • Tactical messaging is needed for Toyota

Co-op Amount Allocated

  • 50%

HYUNDAI

Eligible Networks

  • Google Adwords, Facebook/ Instagram, You Tube

Reporting Requirements

  • Strathcom Media Invoice, Confirmation of Publication, Screenshot of display/Facebook ads

Eligible Business Models

  • Branded, New Sales (New, General, Location)

Strict Primary Market Area / Area of Responsibility?

  • Yes, there is a strict area of responsibility to target

Tactical Required?

  • Tactical messaging is strongly suggested for Hyundai

Co-op Amount Allocated

  • 50%

LEXUS

Eligible Networks

  • Google Adwords, Facebook/ Instagram, You Tube, Twitter, Bing

Reporting Requirements

  • Strathcom Media Invoice, Live Ad Example, Keyword Report

Eligible Business Models

  • Branded, New Sales (New, General, Location), Fixed Ops

Strict Primary Market Area / Area of Responsibility?

  • No, there are no strict postal codes or areas to target

Tactical Required?

  • Tactical messaging required for sales only with Lexus

Co-op Amount Allocated

  • 1:1

GM

Eligible Networks

  • Google Adwords, Facebook/ Instagram, Twitter, You Tube

Reporting Requirements

  • Confirmation of Publication

Eligible Business Models

  • Branded, Fixed Ops, Certified Pre-Owned, New Sales (New, General, Location)

Strict Primary Market Area / Area of Responsibility?

  • Yes, GM has a strict area to target

Tactical Required?

  • Tactical messaging is strongly suggested by GM

Co-op Amount Allocated

  • 50%

MAZDA

Eligible Networks

  • Google Adwords, Facebook/ Instagram, You Tube and You Tube Production Costs, Twitter, Bing

Reporting Requirements

  • Stratcom Media Invoice, Live Ad Examples, Keyword Report

Eligible Business Models

  • Branded, New Sales (New, General, Location), Certified Pre-Owned

Strict Primary Market Area / Area of Responsibility?

  • Yes, there are strict postal codes and areas to target

Tactical Required?

  • Tactical messaging is required by Mazda

Co-op Amount Allocated

  • 50%

PORSCHE

Eligible Networks

  • Google Adwords, Facebook/ Instagram

Reporting Requirements

  • Confirmation of Publication, Stathcom Media Invoice, Facebook: Ad Screenshots

Eligible Business Models

  • Branded, New Sales, Certified Pre-Owned, Fixed Ops

Strict Primary Market Area / Area of Responsibility?

  • Yes, Porsche has a strict primary market area to target

Tactical Required?

  • No tactical messaging is required by Porsche

Co-op Amount Allocated

  • Varies, please inquire with your OEM representative for co-op amounts

VOLVO

Eligible Networks

  • Google Adwords, Facebook/ Instagram

Reporting Requirements

  • Confirmation of Publication, Strathcom Media Invoice, Facebook: Ad Screenshots

Eligible Business Models

  • Branded, New Sales

Strict Primary Market Area / Area of Responsibility?

  • No, Volvo does not have a strict area to target

Tactical Required?

  • No tactical is required by Volvo

Co-op Amount Allocated

  • Varies, please speak with your OEM rep for amounts allocated for co-op

Strathcom Media looks forward to helping you with effectively using your co-op budget to start reducing your cost of online advertising. It is time to utilize your co-op partnership properly and leave less money on the table! Contact us to make Strathcom Media your valued ally in advertising online and start generating warm leads with your OEM’s money instead!

Mobile Advertising In Canada Going Into 2018

 

eMarketer.com recently published their report on Mobile Advertising in Canada and to no ones surprise, mobile is exploding. I wanted to condense and share some of the findings, but if you wanted to purchase the full report from eMarketer.com, you can find it here.

Before I get into the numbers, I wanted to give you an idea of what the end game for mobile is. Mobile has evolved to be a part of our lives; our phones are with us – for the most part – 100% of the time. Because of this, how much we use our phones to complete activities in our daily lives will only increase. It used to be just to make calls, then text as well, then email as well, then surf the internet on the early (crappy) mobile web browsers, then apps and so on. We even have the ability to track our health on our phone, and in a relatively short period, probably 10 years, when you go to the doctor’s office, you’ll just hand the doctor your phone, and it will have all your medical info and readings it has been taking since your last visit. Many companies are working on how the mobile phone will replace desktops, which – other than for work – have been declining in sales. Unless you need a desktop to run high powered programs like video/image editing or PC games, you’ll soon just have your phone and a couple monitors at home/work that you plug directly into.

 

Alright… onto the info:

Continue reading “Mobile Advertising In Canada Going Into 2018”

Are You CASL Compliant?

Important Update:

The Government has decided to suspend the implementation of the provision known as Private Right To Action.  This is the provision that would allow lawsuits to be filed against individuals and businesses for alleged violations.

Check out this government page for more information: https://www.canada.ca/en/innovation-science-economic-development/news/2017/06/government_of_canadasuspendslawsuitprovisioninanti-spamlegislati.html

The government will be reviewing this, but the rest of CASL is still moving forward July 1.

Continue reading “Are You CASL Compliant?”

Boosted Posts are Bullshit.

There is no mincing words here: boosted posts are bullshit.

It’s definitely an enticing idea, sure – you get that notification that gives you a little digital pat on the back that the Facebook post you made earlier is performing better than 75% of the posts on that Page, and you can boost it for $X and reach up to blank-thousand more people.

And that’s when you mark the notification as read, and step away from the computer. Don’t click on it, don’t pick a number of days to boost it for, and don’t plug your credit card in.

We can give you any number of answers as to why it’s a bad idea, but here’s the only one that matters: Continue reading “Boosted Posts are Bullshit.”

I Don’t Want To Give You My Email

I dislike getting my picture taken.

I’m not sure why, that’s just how I’ve always felt. So, you can imagine how thrilled I was to renew my passport, because not only can I no longer pretend I still look like I did 5 years ago in the last picture, but I had to spend a morning waiting in line at a government building after getting my picture taken. Luckily you don’t need to smile for the camera for these.

When I went to the studio, I told them I needed a simple passport photo, got my best neutral face ready, and picked up the debit terminal to pay. The girl behind the counter handed me a form and told me to fill out my name and email address first.

What? Continue reading “I Don’t Want To Give You My Email”

Advertising in the Age of Ad-DHD

People are busy. With work, family, social media, and a plethora of other distractions it is getting more and more difficult for advertisers to get people to notice their ads; let alone retain people’s attention long enough for their ad to actually be recalled. Think of it as a kind of ADHD… Ad-DHD.

As people's attention spans decrease, their ability to recall ads does too.

 

According to Google, users who watch ads for more than three seconds are more likely to recall, recognize and consider your brand. This may not sound like a long time, but to keep someone’s attention for more than 3 seconds is a lot more difficult in this day and age.

In a recent Google Livestream, Google talked about the new currency: time. Google also discussed how the Old Mantra was ‘get the customer to the dealership‘ and the new mantra is ‘bring the dealership to the customer‘. So, how can do you bring the dealership to the customer? Continue reading “Advertising in the Age of Ad-DHD”

3 Misconceptions About Ad Quality According to Google

In a recent edition of Google Best Practices they laid out the difference between auction-time quality and the 1-10 quality score. Regarding your quality score, here are 3 things that matter:

  1. The User’s Device
  2. Relevance
  3. Performance on Related Keywords

Hands typing on laptop computer - there are several misconceptions about quality score on Google

I don’t think that there is anyone out there that can argue that these factors do not effect your quality score. But here are some factors that, contrary to some opinions, do not matter: Continue reading “3 Misconceptions About Ad Quality According to Google”

Clarity on Conversions: what is actually being reported to you? Leads?

Do you know exactly what your online providers call a conversion? What they call a lead? If you cannot definitively answer that question it might be time to have a chat with them.  Although there seems to be endless oversight in the automotive industry, there is no industry standard for what we call a lead or a conversion.

hand holding mobile smart phone at blurred car for sale in showroom background

Most people would agree that a form completion, email, text, chat or clicks-to-call all represent a lead as a consumer is engaging directly with your business. Sounds fair. Continue reading “Clarity on Conversions: what is actually being reported to you? Leads?”

HeroConf 2017: Recap On 3 Days Of Non-Stop PPC

T-Shirt from HeroConf 2017 that says PPC Nerd

From April 17th-20th, I had the opportunity to attend one of the largest gatherings of PPC nerds in North America: HeroConf 2017 hosted in Los Angeles.  This was my first PPC conference and I had no idea what to expect, but I couldn’t have felt more at home at the conference among other people who live and breathe PPC.

It was a busy week filled with learning, networking, and free drinks. Despite all the fun, I came home excited to share my new knowledge with the Strathcom team. Here are my key takeaways about what to expect in the world of PPC in the future.

 

It’s Time to Move on From Last Click Attribution

Attribution Modeling was one of the hottest topics discussed at HeroConf. Speakers from all industries agreed that it’s time to ditch the last click model, and focus on other touchpoints that lead to a conversion. However, there is no magical way of knowing which model is right for you. Speaker Jeff Greenfield of C3 Metrics discussed the importance of not waiting around for the perfect model, but to test and test again. The only way to prove the value of attribution models is to test until you become less wrong. Attribution modelling is extremely important in the automotive industry as we move away from the standard sales funnel, to a customer journey with multiple touchpoints. By ignoring the touchpoints a customer reaches today, we may never see them again for another 3 years.

Integrate Your Paid Social & Paid Search Strategies

Continue reading “HeroConf 2017: Recap On 3 Days Of Non-Stop PPC”

Social Advertising in a Mobile First World

mobile devicesThe mobile consumer experience is rapidly changing. Consumers are checking their favorite social media platforms on their smartphones when they wake up, and before they go to bed. At this point, it is no secret that your business needs to be reaching customers on social media. How does your business stand out from the other content your customers are consuming daily? The optimal consumer experience consists of three things: using the power of videos, content consumption, and the quality of engagement. Continue reading “Social Advertising in a Mobile First World”

AR Canada 2017 Recap

April 4th wrapped up 2017’s Auto Remarketing Canada Conference at the Westin Harbor Castle in Toronto. This year brought hundreds of progressive dealers and vendors together to discuss new innovations and the future of the automotive industry.

AR Canada sign Continue reading “AR Canada 2017 Recap”

A Few Fun Facts About Car Brand Fans

Auto Brands & Demographics

Have you ever wondered where your favorite automotive brands fit within market niches? The Auto Insurance Centre has your answer; their study was conducted using over 114 million Facebook brand fans from across North America. Continue reading “A Few Fun Facts About Car Brand Fans”

Facebook for Auto Dealers: Meh, Myth or Legend?

We’re all familiar with Facebook and that 18 million of us Canadians visit the site daily, but what’s in it for the dealership? As a dealership, can you utilize Facebook and all of its data for more than likes and shares?

Some dealers have remained skeptical and think successful advertising on Facebook is a myth. However, after reading the data in Facebook’s latest study, that myth is busted. Continue reading “Facebook for Auto Dealers: Meh, Myth or Legend?”

Facebook Auto Summit

Facebook Auto Summit

Mobile Moves Metal

We may be heading into the second quarter of 2017, but we are still talking about how this is the year of mobile. On March 22, 2017, we were fortunate enough to attend Facebook’s first ever Auto Summit in Toronto where mobile was definitely at the top of all conversations. Continue reading “Facebook Auto Summit”

Our Visit with our Friends from Facebook

met with Facebook to discuss the benefits of Facebook advertising

On Wednesday we were visited by our friends Brian and Nim from Facebook. We discussed the many reasons that dealers should be advertising on Facebook, and how we can improve our current Facebook campaigns. Here are some of the key takeaways from their visit: Continue reading “Our Visit with our Friends from Facebook”

The Blurred Line Between TV and YouTube: what it means for advertisers

As more and more people turn to YouTube for their entertainment, it is getting more and more difficult to track exactly how many viewers a TV program gets. For example, I think everyone has watched – or at least heard about – Saturday Night Live’s skit in which Melissa McCarthy impersonates White House Press Secretary, Sean Spicer. We all know SNL airs on NBC on Saturday nights (duh), but is that when and where you watched it? Or did you watch it on YouTube?

Watching YouTube videos on smart TV with home media sharing technology.

In a recent Think with Google article, Google discussed how more viewers are watching TV programs on YouTube, and even casting what they are watching on YouTube to their televisions. According to their research, adults are 5x more likely to prefer online platforms over cable TV.

In another Think with Google article, they discussed how programs like ‘Carpool Karaoke’ on the Late Late Show with James Corden – despite being a successful TV program – frequently gets more views on YouTube than on TV.

“The blurred lines of video consumption have changed the way success of any TV show should be measured. That’s particularly true for us since we originally air after midnight. We’re in the relevance business. The first thing we do when we come in in the morning is look at how our videos performed on YouTube. Our executive producer, Ben Winston, says, ‘The overnight ratings just tell us who managed to stay awake past midnight. The YouTube numbers tell us which bits flew.’ I couldn’t agree more.

Case in point: Viewership of ‘Carpool Karaoke’ on YouTube regularly eclipses viewership on the show itself.”

So what does this mean for advertisers? It could mean that the money being spent on TV ads (about $72 billion last year) could be better suited for YouTube. This is one reason that YouTube is now rolling out a Web-TV service called YouTube TV. For just $35/month, customers can sign up for a package consisting of about 40 channels. It has also been speculated that YouTube TV will get about 2 minutes of ad time per hour to sell to advertisers.

It also means that Google’s targeting methods can now be utilized in the TV space, and Google can now sell their advertising in the network ad slots that would have typically gone to cable operators. But Google is insistent that they are not trying to take money away from TV, they just want to play in the TV space.

Will you sign up for YouTube TV if it comes to Canada? Will you be willing to spend $35/month? Let us know in the comment section!

Every Generation is the Facebook Generation

phone screen with social media applications of Whatsapp, Facebook, Twitter, Linkedin and Periscope while a male finger is about to touch on Facebook app.

Facebook. What started out in a college dorm room has since grown into one of the largest advertising platforms available. Yet, there are many companies that still do not realize the potential Facebook has to offer their business.

One common objection we hear about Facebook advertising is “I’m not on Facebook, and my customers aren’t on Facebook”, or “people my age and older aren’t on Facebook”. Although this sounds like a reasonable objection, the data simply does not back it up.

There are 22 million Canadians on Facebook, and 17 million of them are on Facebook every day. The population of Canada is about 35 million people, meaning that about 63% of Canadians are on Facebook, and almost 50% are on Facebook every day. When one considers that 1 in 2 Canadians are on Facebook, suddenly the “people my age aren’t on Facebook” argument seems unlikely.

Also, a recent study by Sprout Social looked at which social platforms each generation – Millennials (ages 18-34), Gen Xers (ages 34-54) and Baby Boomers (ages 55+) – engage with the most. They surveyed 1,000 people from each demographic and the results showed that, actually, every generation is the Facebook generation.

43.6% of those surveyed chose Facebook as their social network of choice. 64.7% of Gen Xers chose it and 65.2% of Baby Boomers chose it. That’s right, out of all three generations, the highest percentage came from those aged 55+. 65.2% of Baby Boomers chose Facebook as their social media platform of choice

Another interesting discovery in this study is which generations are most likely to follow a brand on social media. They found that 48.6% of Millennials currently follow brands, and 48.8% of Gen Xers currently follow brands.  That means almost half of people aged 35-54 have opted-in to following brands on social media. Is your brand available to them?

But what about Generation Z? Even though Sprout did not survey anyone from this generation, there are a plethora of articles out there trying to figure this generation out. Many suggest that SnapChat is going to be that generation’s Facebook, but according to an article by Contently:

“67 percent of older Gen Zers regularly use Facebook, while 50 percent name the Facebook-owned Instagram—only one percentage point behind Snapchat. Facebook was also named by 26 percent of respondents as the social network they use ‘constantly,’ compared with 23 percent for Snapchat. Nearly half of respondents said they log onto Facebook multiple times a day”.

One of the most basic lessons in advertising is to be where your customers are and where your competition isn’t. It’s been proven that your customers are, in fact, on Facebook; but right now, a lot of your competition is not advertising there. Give us a call today to get started and get $500 in bonus spend to put towards your next lead-generating campaign.

Google Externship

Last week, Strathcom Media had the pleasure of hosting an exclusive 2-day “Google Externship” with Googler, Caitlin. As a first-time Edmonton-visitor, Caitlin was pleased to learn more about our Canadian culture and hear that Edmonton (yes, just Edmonton) was hosting 9 sold-out Garth Brooks concerts!

During her time with us, she was able to share her expertise of Google products and optimizations in order to help us improve some of our AdWords accounts. In addition to doing deep dives into specific accounts, she also provided us with insider tips and tricks on how to improve efficiency in our daily tasks and shared new insights and different ways to use Google products.Close-up view of Google apps on an Android smartphone, including Chrome, Gmail, Maps.

We all know the importance of Google and its impact on our daily lives. Whether it’s to learn more about a topic or to settle an argument, anyone can just “Google it” and find everything they need. In fact, 93% of online experiences begin with a search engine, and the use of search engines is expected to increase by another 15% in 2017. Additionally, 84% of new car buyers and 68% of used car buyers use Google in their shopping journey. Also, 75% of users do not scroll past the first page of search results, hence the importance of advertising.  As a Premier Google Partner, Strathcom understands how to get you noticed on the search results page.

Our ad operations and sales teams greatly benefited from Caitlin’s visit and we are now refreshed and ready to smash your advertising  goals out of the park!

Online Presence: why it is vital in today’s car buying process

typing on a laptop

As consumers, we have more information at our fingertips than ever before. It’s no doubt that the research process during the car buying experience has changed dramatically. According to studies by Google, “consumers in their early research moment, such as which car-is-best or is-it-right for me moments, are signaling intent to visit a dealership within a week”. A visit to your website is ideally followed by a visit to the dealership. So, for automotive retailers, having a strong digital presence is crucial.

According to Google, the car buyers’ thought process looks a little something like this:

  • Which car is best?
  • Is it right for me?
  • Can I afford it?
  • Where should I buy it?
  • Am I getting a deal?
Which car is best?

One of the most impactful mediums for consumers looking to make a vehicle purchase is video. In fact, when buying a car, 69% are influenced by video opposed to other mediums such as TV, newspapers or magazines. When using the search network, the most common searched terms are “[brand/make] + reviews”, “[brand/make] + specs” and “best luxury cars”. 

Is it right for me?

After consumers have narrowed down their search, they begin their hunt to find out if the vehicle is right for their lifestyle and needs. This is where the consumers discover features/options and the interior/exterior aesthetic. This is mainly a visual process, and a majority of time is spent looking at photos. The photo searches of “[brand/make]” is up 37%  and 80% of these searches are now happening on mobile.

Can I afford it? Where should I buy it? Am I getting a deal?

After the first two questions have been answered, the consumer generally begins searching for a dealership. This is where the individual dealer’s web presence will become a factor. Dealers need to make sure that they are showcasing OEM incentives, internal promotions, as well as leasing/financing information. But most importantly, prices need to be shown because that is what the customer is ultimately looking for. Dealers should also make sure that their site provides a positive user experience; something as simple as having an unresponsive webpage can impact whether or not a user decides to visit the dealership.

Dealers also need to utilize tools such as Google+ reviews, automotive forums, Unhaggle, and other mediums that customers use to help them make their decision.car salesman congratulates a family for buying car

Despite the evolving methods of how consumers access information, the end of the process always ends at the dealership. As consumers come into dealerships equipped with their researched knowledge, they expect sales staff to also be product-experts. In order for manufacturers and dealers to fully understand the decision making avenues of the buyer, they must understand the small “micro-transactions” involved throughout the entire procedure. Having a strong digital presence in each of the avenues will always set a dealer ahead of the competition.

To find out more about how to improve your online presence and get more leads, give us a call today or subscribe to our newsletter!

Marketing to Generation Xers on YouTube

Woman hands holding an Apple iPhone 4. iPhone 4 displaying "loading video screen" of Youtube application. We all know that millennials are discussed a lot these days, but Google has just released results from their research on Generation X and their behavior on YouTube. As a Gen Xer myself, born between the mid-1960’s and late 1970’s – my generation saw a lot of changes in the way the world communicates. We witnessed the birth of life-changing innovations such as the internet, boomboxes, mobile phones, VCR’s, and DVD players. And yes, the boombox changed my life, as did my beloved Walkman.

YouTube has become something of a time travelling device for this nostalgic generation. I know my hubby and I have, on more than a few occasions, used the power of YouTube to show our children old cartoon clips, commercials and songs and effectively blew their little minds.

According to Pixability, Generation X accounts for over 1.5 billion views everyday on YouTube.  To grasp a better understanding of Gen Xers’ preferences in regards to their YouTube activity, Google conducted a survey-based analysis along with Ipsos Connect and Flamingo. They discovered that Gen Xers’ behavior on YouTube reflects their ability to self-start, their desire to be in the know, and their love of nostalgia.  Continue reading “Marketing to Generation Xers on YouTube”