At Strathcom Media we aren’t happy unless our customers are happy. We are committed to providing the best customer service that we can, while also creating the best tools and technologies possible for you to sell more cars. But don’t just take our word for it, check out what our friends are saying about us.
As most dealers know, having your inventory online is a critical part of the car buying experience in today’s market place. As a dealership that takes online views very seriously, when we noticed some of our used vehicles were not appearing correctly online we were immediately in need of a quick solution. It was noticed on a Friday evening that we were experiencing this issue and as our online marketplace is so important, we were frantic to determine the causes of the issue.
After calling Strathcom, our website provider, we learned their office was closed. Going into a weekend, we could not have inventory issues continuing and our General Manager was adamant the problem be resolved immediately. I decided the severity of the situation warranted a call to Strathcom and the cell number I had was for their General Manager Duncan. Although hesitant to call him after hours on his personal cell phone, I decided it was necessary and made the call. Duncan answered his phone immediately, took all of the information down and had the problem resolved within the hour despite being at home. I know the solution to the problem involved multiple Strathcom staff that were all willing to help address the issue despite being off shift. I was amazed that Strathcom was able to solve the issue so quickly and was not concerned with the timing of the call.
We could not be happier with their service and the ability to phone Strathcom’s General Manager on his personal time makes dealing with this company easy and stress free.
Customer Service & Technology Manager
Metro Ford & Magnuson Ford
Brantford Honda and specifically Mike and I, would/will recommend Strathcom and the services that have been provided to us. From inception till present the process has been seamless and more importantly painless. We have experienced a straight forward process without hidden obstacles. We enjoy having the personal service afforded to us by having a single point of contact who has been extremely helpful in the learning process as well as the ongoing support. We have experienced quick adjustments and a proactive support system with Megan. The only fly in the ointment; is she has yet to purchase a Honda from us.
I have had the pleasure of using Strathcom services at 2 dealerships and for over 2 years and I could not be happier with their services.
As an Internet Sales and Marketing Coordinator I have a very busy and challenging role and Strathcom has proved to be the perfect partner, the employees there at every level are always ready and willing to help. Our account rep always has new and fresh ideas, is very knowledgeable about current trends and best practices and whenever I need assistance she is available right away and does not stop until we have exactly what we need and want. Their level of professionalism and customer service is something I have never before experienced and I am so glad that we made the decision to use their services for both our website and our SEO. Kudos to everyone at Strathcom for consistently providing amazing and outstanding service!
I love the friendly staff at Strathcom, they are very efficient and will explain technical things in a normal language. From the moment of set up to everyday running, everything is smooth and all promises were met. I would recommend the Strathcom media group to anyone looking for a boost in their digital marketing.
Siobhan Peck, Internet Manager
Murray Kia Abbotsford
I just wanted to take a minute of your time to let you know how extremely helpful our Online Marketing Manager has been throughout the entire process. They have always went above and beyond, from providing tips to our site before we were with Strathcom to fixing any problems or making improvements to the site, always in a timely manner. This was definitely a learning experience for me and I had a ton of questions that she was always more than happy to answer. Strathcom not only made my job easier but has helped to improve our business.
Thank you for your time
Northland Ford Sales Ltd
Alecia is accommodating, quick to offer solutions, pleasant, and patient with us when dealing with issues or trying to corral multiple opinions on a matter. She knows how to shift gears well, talking details with those of us who are familiar with the digital realm, and paraphrasing/simplifying with our team members who are not as well-versed. She is good at what she does, and we are happy to work with her.
Hope this leaves you feeling affirmed in having her on your team!
Have a great day,
We got first place in our Region for our website being Kia Compliant! We went from silver to platinum! This is considered genius level. Thank you for your teams hard work helping us make all the recommended changes! I am so happy we made the switch to Strathcom!
Key Auto Group
I just wanted to thank both parties involved for the help in getting our photo problems resolved. Looking forward to doing continued business with both Strathcom andd Kijiji.
Thank you once again,
Murrays Used Cars
Moncton New Brunswick.
Working with Strathcom has been the difference between just having a ‘good’ online presence, and taking it to ‘better’ and ‘best’.
Ted Clark, General Manager
Wheaton Honda & Toyota On the Trail
We have been working with Strathcom for just over a year, and have been extremely pleased with the team and service provided. Right from the start in designing our dealership’s website and collaborating on a plan to hit the ground running, they have respected the ideas of our team while simultaneously offering quality insight and perspective. Everyone is professional and pleasant, whether it be in everyday support to training seminars. Our website has seen substantial growth in visitors and page views month over month, due in no small part to wisely-spent marketing funds, and well executed ideas. It was obvious at the beginning that they were committed to helping us succeed, and it is obvious now that they take their commitment seriously.